Software Engineer

Singtel Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in the telecommunications industry is looking for a Senior Software Engineer (Salesforce) to maintain and enhance Salesforce applications. You'll be responsible for providing technical solutions, managing user access, and ensuring application security. This role offers opportunities for growth and the chance to work in a collaborative Agile environment.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• 4-6 years of experience in Salesforce administration, preferably in telecom.
• Salesforce certifications preferred (Administrator, Advanced Administrator).
• Hands-on experience with Lightning development and Salesforce integrations.

Responsibilities

• Provide technical support and troubleshoot Salesforce incidents.
• Manage and administer Salesforce applications and user management.
• Analyze business requirements and implement end-to-end solutions.

Skills

Salesforce development

Salesforce customization

Troubleshooting

Agile methodology

Strong understanding of Salesforce architecture

Education

Bachelor’s degree in computer science or equivalent

Tools

Salesforce CPQ

MuleSoft

AutoRABIT CI/CD

Job description

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The Senior Software Engineer (Salesforce) is responsible for maintaining and securing existing Salesforce applications in compliance with established policies, and creating applications and providing technical solutions in close collaboration with business stakeholder/s involved with the project.

Make An Impact By

• Provide technical support and troubleshoot incidents and integration-related issues.
• Fulfill service requests such as report generation, data extraction, and data patching.
• Manage and administer the Salesforce application, including user and license management, record archiving, sandbox provisioning, configuration, and security.
• Collaborate on design and solutioning, participating in the overall system design and technical solutions.
• Support the deployment of software packages to lower and production environments.
• Analyze business requirements deeply and implement end-to-end solutions.
• Convert end-user requirements into technical documentation for developers (onshore and offshore, if applicable).
• Recommend new Salesforce products, features, and improvements to optimize platform usage and add business value.
• Develop, test, and document all implementation work rigorously and accurately.
• Work in Agile/Scrum methodology.

Skills for Success:

• Bachelor’s degree in computer science or equivalent.
• 4–6 years of experience in Salesforce administration, including Sales and Service Cloud implementation.
• Strong experience in Salesforce development, customization, and day-to-day administration, troubleshooting, and maintenance.
• Proven track record of successfully delivering customer projects, preferably enterprise CRM implementations.
• Experience building solutions in the telecom industry (preferred).
• Salesforce certifications (preferred): Administrator, Advanced Administrator, Platform Developer 1 and Platform Developer 2.
• Hands-on experience with Lightning development using Lightning components, Apex, Apex Test Classes, Visualforce, and integrating Salesforce with third-party apps/tools using SOAP and REST APIs.
• Strong understanding of Salesforce architecture, data model, and security model.
• Experience designing Salesforce asynchronous processes using Batch Apex, Schedulable Apex, Future Methods, and Queueable Classes.
• Proficiency in designing configurable solutions using Lightning Flows.
• Experience writing test classes for maximum code coverage.
• Expertise in custom objects, Process Builder, Flows, Triggers, Workflow Approvals, Web Services, and Data Utilities.
• Proficiency in implementing Salesforce SOQL, SOSL, and dynamic queries.
• Expertise in Salesforce triggers, following trigger frameworks and design patterns like Singleton/Trigger Factory Pattern.
• Knowledge and hands-on experience in designing Salesforce code and customizations according to Salesforce best practices.
• Experience with Salesforce CPQ, Einstein Analytics, or other Salesforce products (preferred).
• Knowledge of Salesforce governor limits and change management/release processes.
• Familiarity with Salesforce Lightning Design System and SFDX (preferred).
• Experience integrating Salesforce with third-party and custom in-house applications.
• Experience using tools like AutoRABIT CI/CD (preferred).
• Knowledge of MuleSoft or other middleware tools compatible with Salesforce SaaS is a plus.

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!