Software Developer

ELLIOTT MOSS CONSULTING PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A consulting firm in Singapore is seeking a candidate to design, develop, and implement ServiceNow solutions. The role entails translating business needs into technical requirements, collaborating with stakeholders, and ensuring best practices. Strong understanding of ServiceNow architecture and experience in end-to-end solutions is essential. This position emphasizes analytical and problem-solving skills.

Qualifications

• Strong understanding of ServiceNow architecture and module configuration.
• Experience in designing and implementing end-to-end ServiceNow solutions.
• Ability to translate business needs into technical solutions.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.

Responsibilities

• Understand operational and business needs, translating them into clear technical requirements.
• Provide recommendations on technology adoption and propose integration strategies.
• Design, develop, configure, test, implement, support, and maintain ServiceNow solutions.
• Perform post-implementation activities including troubleshooting and upgrades.
• Collaborate to implement best practices across ServiceNow modules.

Skills

ServiceNow architecture understanding

Technical solution translation

Analytical skills

Problem-solving skills

Stakeholder management

Job description

Job Description

The role involves designing, developing, implementing, and supporting ServiceNow tools and solutions to meet organizational and operational requirements. The candidate will work closely with stakeholders to ensure alignment between business needs and technical outcomes, ensuring scalability, efficiency, and compliance with best practices.

Key Responsibilities:

1. Understand operational and business needs, and translate them into clear technical requirements.
2. Provide recommendations on technology adoption and propose integration strategies for various components to achieve a cohesive solution.
3. Design, develop, configure, test, implement, support, and maintain ServiceNow solutions.
4. Perform post-implementation activities, including troubleshooting, system administration, patching, and upgrades.
5. Collaborate with stakeholders to recommend and implement best practices across ServiceNow modules such as:
   IT Service Management (ITSM)
   Customer Service Management (CSM)
   Human Resource Service Delivery (HRSD)
   Project and Portfolio Management (PPM)
6. Lead Proof of Concept (POC) / Proof of Value (POV) exercises, product evaluations, and technology refresh initiatives.

Requirements:

• Strong understanding of ServiceNow architecture and module configuration.
• Experience in designing and implementing end-to-end ServiceNow solutions.
• Ability to translate business needs into technical solutions.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.