Social Worker (East)

The National Kidney Foundation; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

The National Kidney Foundation (NKF) in Singapore is seeking a skilled Social Worker to join the Community Care team. You will provide casework management and counselling for ESRD patients, conducting assessments, developing care plans, and coordinating services.

You will collaborate with healthcare professionals, advocate for patient rights, document interventions in the clinical system, and travel to dialysis centres in the East as needed.

Qualifications

• BA majoring in Social Work or Graduate Diploma in Social Work.
• Registered Social Worker (RSW) with the Singapore Association of Social Workers.
• Experience in a social service agency with 2–4 years in direct social work practice.
• Candidates without experience are welcome to apply.

Responsibilities

• Manage ESRD patients in dialysis centres or home dialysis with case assessment, planning and intervention.
• Provide supportive counselling at dialysis centres, homes or hospitals and facilitate patient/caregiver groups.
• Collaborate with healthcare professionals and external agencies to mobilise social resources for patient needs.
• Document bio-data and interventions in the clinical system and ensure timely online case documentation.

Skills

Case management

Counselling

Collaboration

Documentation

Education

BA in Social Work

Graduate Diploma in Social Work

Registered Social Worker (RSW)

Job description

The National Kidney Foundation (NKF) is dedicated to promoting kidney health and providing quality, highly subsidised dialysis treatment and holistic care to patients. We strive to be an advocate and integrator for the community, by the community.

While supporting kidney failure patients with quality dialysis and integrated care, NKF’s greater mission lies in preventing or delaying kidney failure through health education, deeper community integration, and strategic partnerships.

As we work toward our Future Forward 2030 vision, we remain committed to:

• Tackling the growing prevalence of kidney failure
• Enhancing patient support and care
• Leveraging technology to improve the efficacy and quality of treatment

We are seeking a highly motivated and experienced Social Worker to join the Community Care team. Reporting to the Manager, you will play a critical role in providing casework management and counselling through social work assessments and interventions for End Stage Renal Disease (ESRD) patients (BPSS, Risk & Needs Matrix, Case Intervention Plans, etc). Your responsibilities are as follows:

1. Case Management and Intervention

• Manage ESRD patients in dialysis centres or home dialysis (HD/PD) through client engagement, conducting interviews, data collection, case assessment (BPSS, risk & needs assessment, and other relevant assessment tools), case conceptualisation, case planning, and intervention plans for best patient outcomes.
• Identify presenting/underlying issues and problems to design a care plan to enhance/maintain and promote the psychosocial functioning of patients.
• Conduct FFRs (Financial Fee Reviews) and placement on NKF subsidies and welfare programmes.

2. Counselling and Support

• Conduct visits to dialysis centres, homes, or hospitals to provide supportive counselling.
• Facilitate patient and caregiver support group programmes.
• Advocate for the protection of patient's dignity, confidentiality, and rights.

3. Collaboration and Networking

• Collaborate with healthcare professionals internally and externally in total patient management.
• Network with government, community, social agencies, or individuals to mobilise social resources to meet patient’s needs.

4. Documentation and Reporting

• Document bio-data of patients and interventions in the clinical system for records, complete timely online case documentations (case session recordings, follow-up recordings, risk and needs assessment, social reports, patient feedback forms, etc.).

Qualifications

• BA majoring in Social Work/Graduate Diploma in Social Work.
• Registered Social Worker (RSW) with the Singapore Association of Social Workers.

Experience

• Experience in a social service agency, with at least 2 - 4 years in direct social work practice.
• Candidates without experience are welcome to apply.

Note

• Comfortable with travelling arrangements to different dialysis centres in the East.