Social Work Associate (Restorative Service, Family Resource Centre)

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading community-centric social service agency is seeking a candidate for a role at their Family Resource Centre at the Prison Link Centre. The successful applicant will administer information and referral services, provide client support, and engage with community partners. Ideal candidates will have a Polytechnic Diploma in Social Work and skills in client assessment, organization, and communication. This position is pivotal in ensuring client success and company objectives are met.

Qualifications

• Preferred qualification is Polytechnic Diploma in Social Work.
• Strong organizational and time-management skills required.
• Mature, independent, positive work attitude as a team player.

Responsibilities

• Provide accurate information and referrals to clients seeking social services.
• Assist clients in navigating community resources.
• Maintain organized records of client interactions.

Skills

Organisational skills

Time-management skills

Verbal communication skills

Written communication skills

Rapport building

Use of digital tools

Education

Polytechnic Diploma in Social Work

Job description

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

RESPONSIBILITIES

You will be located at Allkin's Family Resource Centre at the Prison Link Centre (Changi). Your responsibilities will include administering information and referral services, providing client support, doing community networking, maintaining documentation and record-keeping, as well as handling ad-hoc tasks.

Roles & Responsibilities:

• Information and Referral Services: Provide accurate information and referrals to clients seeking social services.
• Client Support: Offer guidance and support to clients, helping them navigate community resources and services.
• Community Networking: Establish and maintain relationships with community partners, including local organisations, service providers and government agencies.
• Documentation and Record-keeping: Maintaining organised and accessible records of client interactions and outcomes.
• Report Submission: Ensure timely submission of reports and adherence to deadlines.
• Ad Hoc Tasks: Flexibility to handle ad hoc tasks assigned by Manager or supervisor, adapting to changing priorities and business needs.

QUALIFICATIONS

• Preferred Polytechnic Diploma in Social Work.
• Strong capability to follow business processes and meet deadlines for report submissions.
• Strong organisational and time-management skills.
• Competent verbal and written communication skills.
• Ability to assess client needs and provide appropriate referrals.
• Ability to build rapport with clients and community partners.
• Comfortable and able to use new digital tools and platforms.
• Comfortable working with the incarcerated population.
• Mature and independent, possessing a positive work attitude while excelling as a team player.

OTHER INFORMATION

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity. #LI-DNI

Please note that your application will be sent to and reviewed by the direct employer - Allkin Singapore Ltd