Social Work Assistant (Nursing Home) #HAL

Recruit Express Pte Ltd.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A healthcare recruitment firm is seeking a dedicated professional to coordinate admissions and provide essential support in resident care. The ideal candidate should have a diploma in social work or a related field, along with at least one year of relevant experience. This role involves managing financial assistance schemes and supporting both residents and families to ensure smooth transitions and care. Office hours are Monday to Friday in Lakeside/Pasir Ris.

Qualifications

• At least 1 year of relevant experience in healthcare, social services, or administration.
• Familiarity with nursing home operations and community services.

Responsibilities

• Coordinate admissions and manage financial assistance schemes.
• Provide administrative support to the Medical Social Worker.
• Manage nursing home referrals and admissions.

Skills

Understanding of geriatric care

Strong communication skills

Organizational skills

Education

Diploma in social work / counselling or related field

Job description

Location: Lakeside / Pasir Ris (Can Choose)
Working Hours: Mon - Fri Office Hours

Job Description
Be at the heart of resident care!

• You will coordinate admissions, manage financial assistance schemes, and support families to ensure smooth and seamless care for our residents.
• You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to plan, coordinate resources and services for the care of the residents.

Key Responsibilities

• Admissions & Referral Management: Manage nursing home referrals and admissions, ensuring smooth resident transitions
• Extract, organize, and update referral information in digital systems
• Prepare and organize admission documents
• Assist residents and families with financial assistance applications
• Ensure timely Household Means Testing updates and generate monthly reports
• Collect payments, activate GIRO, and coordinate with Finance

Resident & Family Engagement

• Support resident's journey from admission till end of life and act as point of contact for them and their caregivers
• Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.
• Support resident-centered events such as Family Day and bedside memorials

Administration & Coordination

• Maintain accurate resident records and profiles in digital systems
• Track outstanding payments, manage resident financial information, and liaise with banks or HDB when needed
• Act as Point of Contact for AIC matters and ad-hoc requests
• Support multidisciplinary meetings and huddles as required
• Assist with Medifund administrative requirements

Requirements

• Minimally a diploma in social work / counselling or related field
• Min 1 year relevant experience in healthcare, social services, or administration
• Familiarity with geriatric care, nursing home operations, or community services

We are an equal opportunities employer.