Social Work Assistant/ Coordinator

National Healthcare Group Pte Ltd; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

A leading healthcare organization in Singapore is seeking a Social Work Assistant to provide support to Medical Social Workers. Responsibilities include managing outpatient clinic counters, attending to patient inquiries, conducting financial assessments, making home visits, and administrative tasks. Ideal candidates should have good communication skills and a Diploma or O-level qualification. Relevant experience is preferred.

Qualifications

• Experience in a related field is preferred.

Responsibilities

• Provide frontline service at outpatient clinic counters.
• Attend to clinic patients’ and their families’ enquiries.
• Conduct financial assessment interviews.
• Support MSWs to provide casework follow-up.
• Make home visits, accompany and escort patients on errands.
• Arrange employment opportunities for patients.
• Provide administrative support for statistics compilation.
• Handle reception and office clerical duties.

Skills

Good communication skills

Strong interpersonal skills

Education

Diploma or O-level

Job description

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Department: Medical Social Work

Job Description:

Our Social Work Assistants will be responsible for providing support service to the Medical Social Workers (MSWs) in the Medical Social Work Department.

Job Responsibilities:

Your job responsibilities include:

Providing frontline service to man the outpatient clinics counters

Attending to clinic patients’ and their families’ enquiries

Conducting financial assessment interviews

Supporting MSWs to provide casework follow-up

Making home visits, accompanying and escorting patients on errands

Arranging for employment opportunities for patients

Providing administrative support for keeping and compilation of statistics

Handling reception and other office clerical duties.

Requirements:

Competency

Experience in a related field is preferred

Good communication and strong interpersonal skills

Educational and Professional Requirements

Diploma or O-level

About IMH:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.