Social Work Assistant/ Coordinator

Institute of Mental Health; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

The Institute of Mental Health is seeking a Social Work Assistant/Coordinator to support Medical Social Workers in various tasks, including managing outpatient inquiries and administering welfare schemes. The ideal candidate will have strong communication skills and a diploma, providing essential support in a dynamic healthcare environment.

Qualifications

• Experience in a related field is preferred.
• Good communication and strong interpersonal skills.

Responsibilities

• Providing frontline service at outpatient clinics.
• Attending to patients' enquiries and administering welfare schemes.
• Conducting financial assessment interviews and supporting casework follow-up.

Skills

Communication

Interpersonal Skills

Education

Diploma or O-level

Job description

Company description:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.

Job description:

Position: Social Work Assistant/ Coordinator

Department: Medical Social Work

Job Description:

Our Social Work Assistants will be responsible for providing support service to the Medical Social Workers (MSWs) in the Medical Social Work Department.

Job Responsibilities:

Your job responsibilities include:

• Providing frontline service to man the outpatient clinics counters

• Attending to clinic patients' and their families' enquiries

• Administering welfare schemes

• Conducting financial assessment interviews

• Supporting MSWs to provide casework follow-up

• Making home visits, accompanying and escorting patients on errands

• Arranging for employment opportunities for patients

• Providing administrative support for keeping and compilation of statistics

• Handling reception and other office clerical duties.

Requirements:

Competency

1. Experience in a related field is preferred

2. Good communication and strong interpersonal skills

Educational and Professional Requirements

1. Diploma or O-level