Social Work Assistant

Ang Mo Kio-Thye Hua Kwan Hospital Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking a dedicated individual to support their Care & Counselling Department. Key responsibilities include managing cases, providing patient care services, and handling administrative tasks. The ideal candidate should have at least 4 years of social service experience. This position offers a dynamic work environment dedicated to patient welfare.

Qualifications

• Minimally 4 years of social service experience.

Responsibilities

• Assist with case management after cases are screened by MSWs.
• Follow up with care arrangement and post discharge referrals.
• Explain long-term care schemes to patients and NOKs.
• Conduct home visits as instructed by MSWs.
• Manage cases referred for ATF applications.
• Facilitate means testing for inpatient and dialysis patients.
• Accompany patients for admission assessments and discharge planning.
• Engage in continual learning through case discussions and trainings.
• Assist in preparing support groups.
• Ensure proper documentation for case management and audit.
• Collect and submit regular statistics.
• Manning Care and Counselling Reception counter on Saturday.
• Support Admin Assistant duties when needed.
• Maintain Resource library and brochures.
• Prepare new admissions by accessing NMTS portals.
• Carry out relevant administrative duties as assigned.

Job description

To support Care & Counselling Department in their areas of responsibilities such as case management, administrative duties and support groups.

Responsibilities

• Clinical and Case Management:
  • Assist with case management after cases are screened by MSWs.
  • Follow up with care arrangement and post discharge referrals.
  • Explain long-term care schemes such as Home Caregiving Grant, Pioneer Generation Disability Assistance Scheme, Careshield Life, etc. to patients and NOKs.
  • Conduct home visits as instructed by MSWs.
  • Manage cases referred by AMKH Day Rehab Centre for ATF applications and serve as point of contact for referrals of MSW services.
  • Facilitate means testing for inpatient as well as patients attending dialysis at AMK-THKH Dialysis Centre.
  • Accompany patients for admission assessment for institution placement or centre-based services, and to other organizations to facilitate discharge planning.
• Professional Development:
  • Engage in continual learning through regular case discussions, supervision and trainings (internal and external).
  • Assist in preparing support groups (admin and logistical support).
• Administrative:
  • Ensure proper documentation of case files, referrals and other related documents for case management and audit purposes.
  • Collecting and submitting regular statistics.
  • Manning Care and Counselling Reception counter on Saturday.
  • Supporting duties of Admin Assistant when needed.
  • Maintaining C&C Resource library and brochures of service providers.
  • Preparing new admissions by accessing NMTS portals.
  • Carrying out relevant administrative duties as assigned by Supervisor.

Requirements

• Minimally 4 years of social service experience.