Social Media Specialist

Norstella; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

At Norstella, the Social Media Specialist will play a key role in enhancing brand loyalty and engagement by managing and creating high-quality social media content. The ideal candidate should have a degree in a relevant field and experience in social media marketing, allowing them to build a vibrant online community and connect with customers effectively. This position offers opportunities for professional growth and collaboration within a dynamic team focused on bringing life-saving therapies to market.

Benefits

Health Insurance

Provident Fund

Reimbursement of Certification Expenses

Gratuity

24x7 Health Desk

Qualifications

• Social media marketing experience preferred.
• Excellent communication skills.
• Ability to work well in teams.

Responsibilities

• Manage and publish original, high-quality content on social platforms.
• Engage with social communities and monitor social media campaigns.
• Prepare monthly reports and analyze social data for continuous improvement.

Skills

Communication

Attention to detail

Teamwork

Education

4-year degree in relevant field

Tools

Social analytics tools

Hootsuite

Job description

Description About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:

• Citeline accelerate the drug development cycle
• Evaluate bring the right drugs to market
• MMIT identify barriers to patient access
• Panalgo turn data into insights faster
• The Dedham Group think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions, and expert advisory services alongside advanced technologies such as real-world data, machine learning, and predictive analytics.

As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world-class solutions in the USA, UK, The Netherlands, Japan, China, and India.

Job Description

Norstella is seeking a Social Media Specialist to build brand loyalty, increase marketing leads, and connect with customers on a more personal basis while building online communities.

Position Description

The ideal candidate will support the creation and administration of content on social media platforms to build audiences and ensure engagement. We are looking for a self-starter who's not afraid to be "in the weeds" with a fast track to growth.

Responsibilities

1. Support social media strategy
2. Assist with social campaign planning and execution
3. Create and publish organic content
4. Engage with social communities
5. Collaborate with agencies as needed
6. Monitor social media and campaigns and report on metrics
7. Continuously make recommendations for improvements

What you'll do

1. Manage and publish original, high-quality content on social platforms
2. Assist with social media strategy through research
3. Support campaign management and handoff from Content Team
4. Create content as needed
5. Support management and optimization of company pages
6. Moderate all user-generated content
7. Create editorial calendars and schedules
8. Prepare monthly reports and update metrics
9. Analyze social data and insights for continuous improvement
10. Collaborate with teams to manage reputation and coordinate actions
11. Report to Senior Social Media Marketing Manager

Relevant Skills and Experiences

• 4-year degree in relevant field or equivalent experience
• Social media marketing experience preferred
• Knowledge of social analytics tools
• Excellent communication skills
• Attention to detail and technical acumen
• Ability to work well in teams

Desired Attributes

• Positive attitude, detail-oriented, adaptable
• Strong communicator and team player
• Prioritization skills

Nice to Have

• Hootsuite experience
• Copywriting skills
• Graphic design skills
• Knowledge of market access and drug development cycle

Our Principles for Success

• Bold, Passionate, Mission-First: Focus on our mission to improve access to therapies.
• Integrity, Truth, Reality: Be honest and realistic with data and goals.
• Kindness, Empathy, Grace: Foster open communication and collaboration.
• Resilience, Mettle, Perseverance: Persist through challenges.
• Humility, Gratitude, Learning: Embrace continuous learning and humility.

Benefits

• Health Insurance
• Provident Fund
• Reimbursement of Certification Expenses
• Gratuity
• 24x7 Health Desk

We welcome everyone passionate about this role. If you read this and feel excited, we look forward to your application.