Social Media Manager (Full-time)

TBWA\\Group Singapore; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

TBWA Group Singapore is seeking a seasoned Project Manager to develop, implement, and manage mid-size campaigns with minimal supervision. You will lead project delivery against tight timelines and budgets, and anticipate roadblocks to adjust plans independently.

You will own client relationships, ensuring day-to-day requirements are met, flag issues early, and align on brand strategy with the strategy team.

Qualifications

• 5-7 years relevant experience with sound knowledge of print, digital and content production
• Leadership experience in managing an account servicing team
• Sound financial planning and budget management experience

Responsibilities

• Develop, implement, and manage mid-size projects / campaigns independently with minor supervision
• Manage project delivery against timelines and budget.
• Anticipate roadblocks and adjust timelines / plans accordingly independently
• Understand clients' needs and be the trusted go-to person for clients on day-to-day requirements and issues
• Manage general client expectations and resolves day-to-day project delivery issues
• Understand the client's marketing needs and brand strategy to support the strategy team
• Present and contribute POVs on strategy related topics
• Engage the team to deliver output based on the brief
• Mentor BE / interns on brand management experience and capabilities
• Develop solutions to mid-level issues

Skills

Project management

Client relationship

Budget management

Strategic thinking

Leadership

Communication

Tools

Print production

Digital production

Content production

Job description

• Develop, implement, and manage mid-size projects / campaigns independently with minor supervision
• Manage project delivery against timelines and budget.
• Anticipate roadblocks and adjust timelines / plans accordingly independently.

Business Acumen

• Responsible for the financial health of all projects, managing budgets / scopes.
• Understand P&L and is involved in conversations on forecasting.
• Demonstrate ability to spot biz dev opportunities.

Client Management

• Understand clients' needs and wants and is the trusted go-to person for clients on day-to-day requirements and issues.
• Manage general client expectations and resolves day-to-day project delivery issues.
• Know when matters needs to be flagged ahead of time to diffuse potential issues in consultation with supervisors.
• Understand the client's marketing needs / and brand strategy to be able support the strategy team or supervise junior support where necessary
• Contribute general POV and input on strategy related topics and conversations
• Decent understanding of industry trends and their impact on client and company's businesses
• Good understanding of social / digital platforms and trends; savvy enough to structure these in projects and teams with effective communication.

Creative

• Identify good and bad work (not just what the client wants) and provides POVs on how to elevate the creative work
• Present and sell small-scale campaign ideas
• Cognisant of recent award-winning works/industry best practices

People Management

• Key project contact with clients + integrated teams, engage the team to deliver the best output possible based on the brief.
• Manage and mentor BE / interns on brand management experience and capabilities.

Leadership

• Solutions orientated, develop solutions to mid-level issues.

Job Specifications:

1. Knowledge and Experiences Required

• 5-7 years relevant experience with a sound knowledge of print, digital and content production
• processes
• Leadership experience in managing an account servicing team
• Sound financial planning and budget management experience

2. Skills Required

• Excellent relationship management and presentation skills
• The ability to multi-task and provide holistic leadership support across a range of clients

3. Attributes

• Team player with a 'hands-on' approach
• Responsible, with a 'Can do', willing and positive attitude to be a support system for our clients
• Ability to work under tight deadlines with multiple projects
• An ability to prioritise workload as well as an ability to pre-empt, identify and respond to problems
• Reliability, i.e. resilience, confidence, tenacity and maturity
• Personal, enthusiastic and committed - capable of gaining trust and respect from colleagues