Social Impact & Growth Executive

MEMOVE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A social enterprise in Singapore seeks a Social Impact & Growth Executive to assist delivery riders by recommending mobility devices, building trust, and providing operational support. Ideal candidates should be friendly, organized, and fluent in English and Mandarin. This position offers an opportunity to make a meaningful difference while gaining hands-on experience in sales and customer support.

Qualifications

• Friendly and able to connect with diverse individuals.
• Comfortable in both casual chats and structured sales.
• Speaks both English and Mandarin for effective communication.

Responsibilities

• Engage with delivery riders via WhatsApp and calls.
• Build trust-based relationships with riders.
• Prepare mobility devices for handover.

Skills

Empathy

Communication

Organization

Detail-oriented

Proactivity

Job description

About Us

MeMove is a for-profit social enterprise helping low-income individuals build better livelihoods.

We do this by offering accessible financing for mobility devices like e-bikes, empowering people to earn, move, and grow.

Join us if you’re excited about making a difference while building real career skills in sales, customer experience, and business operations.

What You’ll Do

As a Social Impact & Growth Executive, your role goes beyond just closing deals. you're helping delivery riders get the tools they need to work, earn, and improve their lives.

Sales & Customer Onboarding

• Engage with riders via WhatsApp, Carousell, and calls
• Recommend mobility devices based on their delivery needs and budget
• Guide riders through the sign-up process and support their first steps with us
• Assist with showroom walk-ins, test rides, and product handovers

️ Befriending & Rider Support

• Build friendly, trust-based relationships with riders
• Check in regularly with customers to understand their challenges
• Spot potential needs beyond mobility (e.g. housing, job transitions, financial stress)
• Work with our internal team to refer riders to external social support partners when appropriate

Operational Support

• Prepare devices for handover (basic setup and checks)
• Help coordinate logistics, pickups, or service bookings when needed
• Contribute feedback on how we can better serve and support our rider community

What We’re Looking For

• Friendly, empathetic, and able to connect with people from all walks of life
• Comfortable switching between casual chats and structured sales conversations
• Organised, proactive, and detail-oriented
• Speaks both English and Mandarin to support our diverse rider base
• Bonus: Interested in delivery work, mobility tech, or working at a mission-driven startup