Snr Project Mgr, Proj(TS) Ldrship

Singtel Group; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Singtel Group is seeking an experienced Infrastructure Project Manager based in Singapore to lead critical projects that meet customer standards. This role involves managing project deliverables, ensuring timelines, and integrating various components into cohesive systems.

The ideal candidate will demonstrate expertise in WAN migration, strong financial management skills, and proficiency in using Microsoft tools like Excel and Power BI for data analytics.

Qualifications

• Demonstrated experience in managing WAN migration activities.
• Ability to coordinate with Internet Service Providers for timely WAN deployment.
• Proficient in Microsoft Power BI for dashboard creation.

Responsibilities

• Lead and manage infrastructure projects ensuring quality and timely delivery.
• Develop interactive dashboards to track project progress and risks.
• Oversee project financials and manage teams effectively.

Skills

WAN Migration Experience

Data Analysis

Microsoft Excel

Project Management

Cloud Integration

Stakeholder Engagement

Agile Methodologies

Trello

Microsoft Power BI

Microsoft Teams

Tools

Microsoft 365

Power BI

Trello

Slack

Microsoft Planner

Job description

Overview

Our company operates across the Asia Pacific region and delivers mission‑critical projects for governments and enterprises. The Infrastructure Project Manager will manage and implement infrastructure‑based projects with quality, within scope, and ensure deliverables are on time and meet customer standards.

What will you do?

Project & Service Management

• Lead, deliver and maintain projects within time, scope and cost
• Plan & establish project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc
• Manage project financials, ensuring project cost/revenue forecast is done accurately
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues
• Track project progress and report to Senior Management and Customer
• Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage
• Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.
• Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness
• Leverage Microsoft Excel, Power BI, and other Microsoft 365 tools to analyze project performance metrics, resource utilization, and financial data.
• Develop interactive dashboards and visual reports to track project progress, risks, and KPIs for internal and customer reporting.
• Use data‑driven insights to support forecasting, risk mitigation, and continuous improvement initiatives.
• Utilize Kanban‑style tools such as Trello, Microsoft Planner, or Project for the Web to visualize project workflows, manage task assignments, and monitor progress in real time.
• Implement agile project tracking methods to improve transparency, accountability, and responsiveness across project phases.
• Integrate Slack or Microsoft Teams for streamlined communication, status updates, and collaboration among cross‑functional teams.

Customer/Vendor/Stakeholder Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long‑term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs
• Strong customer‑service orientation
• Present project data and trends using Microsoft PowerPoint and Power BI to facilitate stakeholder engagement and decision‑making.
• Translate complex data into clear visual narratives to support change management and prioritization discussions.

Team Management

• Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the customers
• Plan for optimal use of resources across teams comprising of Project and Technical competencies
• Manage performance review of team and maintain open communication with team for feedback on continuous improvement
• Ensure high individual and staff billability
• Promote the use of collaborative platforms (e.g., Trello, Microsoft Planner, Slack) to enhance team coordination, task ownership, and productivity.
• Facilitate daily stand‑ups or sprint reviews using Kanban boards to ensure alignment and timely issue resolution.

The ideal candidate should possess:

1. Technical Competency – WAN Migration Experience

• Demonstrated experience in managing WAN migration activities.
• Ability to coordinate with Internet Service Providers for timely WAN deployment.
• Strong project tracking skills to ensure milestones and timelines are met.

2. Experience in Tech Refresh Environments

• Proven capability in handling system setup in collaboration with customer counterparts.
• Experience in planning and executing migration from legacy to new systems.
• Ability to integrate new systems into existing infrastructures (e.g. GovTech DC/GCC/GDC/Axisnet) seamlessly.

3. Domain Knowledge and Process Awareness

While in‑depth knowledge of GovTech practices is not mandatory, familiarity with relevant processes is advantageous.

• Submission of documentation (e.g., SRs, rack mount plans, cabling plans).
• Coordination of TAF sessions for obtaining stakeholder approvals.
• Understanding of system integration requirements related to operations (e.g., management tools, alerting systems, backup solutions), which requires coordination with existing operational teams.

4. Professional Attributes

• The Project Manager must demonstrate a high level of professionalism, humility, and patience.
• Must be able to effectively engage with stakeholders, listen actively to concerns, and facilitate collaborative, win‑win outcomes across all parties—including the customer, internal teams, and external vendors.

5. Data Analysis & Visualization Competency

• Proficient in Microsoft Excel (advanced functions, pivot tables, charts) for data manipulation and reporting.
• Skilled in Microsoft Power BI for building dashboards, visualizing trends, and generating actionable insights.
• Ability to interpret data to identify patterns, risks, and opportunities that inform project strategy and execution.
• Proficient in using Trello, Microsoft Planner, or Project for the Web to manage tasks, visualize workflows, and track deliverables.
• Familiarity with Slack or Microsoft Teams for real‑time communication and integration with project tracking tools.
• Ability to adapt Kanban principles to infrastructure project environments for improved efficiency and stakeholder visibility.