Snr Executive/ Asst Sales Manager, Air Freight (Indoor/Outdoor)

CJ Logistics Asia Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore is seeking a Sales & Business Development professional to manage existing clients and develop new opportunities in the air freight sector. The ideal candidate will have at least 5 years of relevant experience, strong interpersonal and negotiation skills, and the ability to thrive in a fast-paced environment. You will work collaboratively with internal departments and be proactive in addressing client needs.

Qualifications

• Minimum 5 years of experience in air freight, preferably in freight forwarding.
• Proactive, self-motivated with a pleasant personality.
• Ability to work independently and as part of a team.

Responsibilities

• Handle existing customers & develop new business opportunities.
• Participate in contract discussions & price negotiations.
• Prepare air freight quotations and manage client expectations.

Skills

Interpersonal skills

Negotiation skills

Communication skills

Sales Orientation

Team Player

Education

Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Responsibilities

Sales & Business Development (70% farmer & 30% hunter)

• Handle existing customers and identify/ develop new business opportunities through prospecting, networking, cold calling, and sales visits.

• Actively perform a sales role by seeking out and acquiring new and existing clients.

• Deliver effective and compelling sales pitches to potential customers.

• Consistently achieve sales targets aligned with management's expectations.

Price & Contract Negotiations

• Participate in contract discussions and price negotiations with clients.

• Offer competitive and cost-effective solutions tailored to client needs.

• Strive to provide the best customer experience and maintain professional standards throughout the negotiation process.

Client Relationship Management

• Prepare air freight quotation (main role), work with sea freight, warehousing and road transportation for quotation when required.

• Follow up shipment movement with overseas agents and update customers closely

• Manage client expectations and address inquiries in a timely and professional manner.

• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions

• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Collaboration & Internal Coordination

• Work closely with internal departments such as Operations, Accounts, and Customer Service to fulfill client requirements and meet targets.

• Coordinate effectively across teams to ensure seamless service delivery and problem resolution.

• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.

• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly

Requirements

• Min. Diploma with at least 5 years of farmer and hunter experience in Air freight, preferably in freight forwarding industry.

• Committed, proactive and self-motivated with pleasant personality.

• Excellent interpersonal, negotiation and communication skills.

• Sales Oriented; Good team player with the ability to work independently

• Knowledge in Microsoft applications (Word, Excel and Powerpoint)

• Able to start work immediately would be advantageous.