SME ERP- Commerce Cloud

Elanco; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Join Elanco as a vital member of our team focusing on eCommerce solutions, where you'll collaborate with key stakeholders to enhance system performance and ensure compliance. This role emphasizes leadership in managing eCommerce operations, working effectively within a diverse and innovative team dedicated to improving animal health and wellbeing.

Qualifications

• Proven experience in managing eCommerce systems, particularly SAP Hybris.
• Strong understanding of quality compliance requirements (GxP, SOX).
• Experience coordinating with multi-national stakeholders.

Responsibilities

• Manage and ensure compliance of eCommerce related systems.
• Lead major projects related to eCommerce initiative delivery.
• Provide technical guidance and support on system enhancements.

Skills

Leadership

Project Management

Analytical Skills

Change Management

Software Release Management

Education

Bachelor's Degree

Tools

SAP

Hybris

ServiceNow

Job description

At Elanco (NYSE: ELAN) it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. Were driven by our vision of Food and Companionship Enriching Life and our approach to sustainability the Elanco Healthy Purpose to advance the health of animals, people, the planet and our enterprise.At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, youll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.Making animals lives better makes life better join our team today!Responsibilities: The primary focus of this position is partnering with key stakeholders, architects, and delivery partners to ensure timely delivery of compliant and quality solutions for the e-Commerce product.This position will report to the ERP IT Commercial Director and may include the following responsibilities:Key responsibilities include:Operations/System StewardshipResponsible for overall care and feeding of eCommerce related systems (SAP Hybris and incoming and outgoing interfaces).Responsible for release management for systems that comprise the eCommerce processes.Provide support for ongoing operations and identify opportunities to improve processes.Responsible for ensuring all changes/enhancements meet required quality and compliance requirements (GxP, SOX)Interpret and translate complex regulatory drivers, compliance requirements, company risks, and company exposures to ensure IT solutions in SAP are best positioned to maintain integrity, trust and reliability.Influence partner and vendor organizations in prioritization and problem management of solution issues, including root cause analysis.Engage with Global Business Process Owners & Stakeholders to understand and influence broad business strategies in the context of information technology as a key enabler and differentiatorInteract and collaborate with global, regional and local Business Partners (Process Owners, Power Users, Business Process Knowledge Centers and Service/Release Managers) as appropriate, in order to better understand the business and its priorities and represent their requirements.DeliveryDelivery lead on major projects/initiatives related to e-Commerce.Deliver Hybris side of interfaces with other Elanco and/or External systemsWork with business stakeholders and architects to understand business requirements and translate them into technical requirements.Work within Elanco policies, procedures and processes to deliver Hybris enhancements/changes.Responsible for ensuring all changes/enhancements meet required quality and compliance requirements (GxP, SOX)Design and implement solutions that enable business outcomes and ensure optimal functionality of SAP and related systems.Ensure adherence to global SAP design and architecture and participate in architecture review boards as needed.Provide technical guidance and effort estimates on new enhancement requests, ensuring they are well documented and simple to understand.Track status of implementation timeline and proactively communicate risks or issues to stakeholders.Responsible for change management communication, accountable for formal testing and documentation prior to going live, and post go-live production support handover.Identify and ensure delivery of knowledge transfer needs between process owners, business partners, and support team.Technical SMEHaving and building comprehensive knowledge of internal and external information technology environments with a focus on Hybris.Be forward thinking with respect to technical evolutions within the ERP landscape (S/4 HANA) which help improve user experience or functionality of the offering.,

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