Smart Home Appliance Advisor

Whirlpool Southeast Asia Pte; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

Whirlpool Southeast Asia Pte seeks a proactive, customer-focused retail salesperson to help shoppers find the right home appliances. You will greet customers, understand needs, and explain benefits in clear, friendly language to deliver a warm, consultative in-store experience.

You will read body language, ask qualifying questions about household size, space, and budget, and recommend products before detailing features like inverter motors and energy ratings.

Qualifications

• Proactive and approachable communication style.
• Strong listening and questioning skills with a consultative approach to customer service.
• Ability to explain complex product specifications in simple terms.
• Resilience, self-motivation and a target-driven mindset.
• Interest in home appliances, smart-home tech, or consumer electronics.
• Retail sales or customer service experience is an advantage.

Responsibilities

• Greet shoppers and start warm, low-pressure conversations.
• Read customer body language and adapt approach for a comfortable shopping experience.
• Ask qualifying questions about household size, lifestyle, space constraints, and budget.
• Recommend suitable products based on needs before presenting features.
• Explain technical specifications, including inverter motors, energy ratings, and smart-home connectivity, in clear everyday language.
• Connect product features to practical benefits addressing daily needs.
• Stay motivated during slower periods and work toward daily and monthly sales KPIs.

Skills

Proactive communication

Active listening

Consultative approach

Explain complex specs simply

Resilience and motivation

Interest in appliances

Retail/customer service experience (an

Job description

Whirlpool Southeast Asia Pte seeks a proactive, customer-focused retail salesperson to help shoppers find the right home appliances. You will greet customers, understand needs, and explain benefits in clear, friendly language to deliver a warm, consultative in-store experience.

You will read body language, ask qualifying questions about household size, space, and budget, and recommend products before detailing features like inverter motors and energy ratings.