Site Supply Chain & Operations Manager (MRO/ Indirect Material) - JD 1940

RK RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company seeks an Operations Manager to oversee daily operations at customer sites, manage supply chain processes, and maintain strong client relationships. The successful candidate will hold a relevant degree and demonstrate expertise in supply chain management while enhancing team collaboration and customer satisfaction.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Strong expertise in supply chain operations.
• Outstanding customer service and client relationship skills.

Responsibilities

• Oversee daily operations at customer site, including tool crib management.
• Respond to customer enquiries and ensure timely solutions.
• Foster teamwork and support team member development.

Skills

Customer service

Supply chain operations

Education

Bachelor's degree in Business Administration

Bachelor's degree in Supply Chain Management

Job description

Job Info:

• Salary: Basic up to $4000 + AWS + VB
• Working Hours: Monday - Friday (Office Hours)
• Location: Tuas (West); Company transport pick up at designated pick up point

Job Scope:

• Oversee smooth daily operations at the customer site, including tool crib and vending machine management, delivery tracking, return-to-vendor processes, and resolution of non-conformance issues
• Respond promptly to customer enquiries, such as RFQs, backorders, and onsite issues, ensuring timely and effective solutions
• Anticipate and forecast customer demand for indirect materials, and communicate operational needs clearly to internal teams
• Identify and implement commercial programs focused on cost-saving opportunities by closely monitoring and analyzing the customer’s supply chain activities
• Serve as the primary point of contact for the customer, arranging and attending regular meetings to maintain strong business relationships
• Collaborate with internal departments to deliver outstanding customer service and ensure the team consistently represents the company brand with excellence
• Adhere to and enforce compliance with the company's sales and operational policies and procedures
• Foster a culture of teamwork and collaboration within the organization and with external stakeholders
• Support the development and growth of team members through ongoing training and mentorship

Requirements:

• Holds a Bachelor's degree in Business Administration, Supply Chain Management, or a related field
• Strong expertise in supply chain operations and processes
• Demonstrates outstanding customer service and client relationship skills
• Capable of managing multiple projects simultaneously while meeting tight deadlines
• Solid understanding of key financial metrics, including EBIT and working capital

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147