Site Reliability Engineering Manager, Enterprise Platform Services

Apple; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

A leading technology company is looking for a software engineering leader to build and manage a high-performing team. You'll be responsible for designing application monitoring, driving automation initiatives, and mentoring engineers while collaborating across diverse teams to enhance performance and innovation.

Qualifications

• 12+ years in software engineering with 5+ years as an engineering leader.
• Strong experience in delivering scalable and highly available applications.
• Good knowledge of object-oriented programming (preferably Java).

Responsibilities

• Lead and develop a high-performing team of software engineers.
• Design and implement comprehensive monitoring for applications.
• Innovate and drive automations across various platforms.

Skills

Analytical skills

Troubleshooting

Problem solving

Communication

Leadership

Relationship management

Education

Degree in Computer Science or related field

Job description

As a Leader, we seek your contributions in building, developing, and retaining a high-performing team of software engineers and create an environment where they can thrive and succeed. You act as a visible role model for your team when it comes to getting things done, meeting, and exceeding expectations. We look forward to your skills in relationship management and partnership are top-notch as this role requires working with management, developers, quality engineers, EPMs and SREs who take pride in building outstanding scalable solutions.

While the primary role is leading/managing employees, you should have deep technical knowledge on distributed systems and cloud computing, security platforms and can quickly understand and respond to peer teams needs.

You will:

• Spearhead in designing and implementing comprehensive monitoring for applications, integrations and anomalies
• Innovate and find opportunities and drive automations efforts across various platform and security applications
• Working closely with Cross functional IT organization, Business group, Apple's production support team, application engineers, systems engineers, database administrators and QA team to effectively ensure implementation and reliability of Platforms/Applications.
• Look beyond daily demands to identify and discuss trajectories the technological, the organizational, and the social to make strategic decisions to advance team's performance and growth of team's potential.
• Apart from proving help to team, also open to collaborate and seek help to unblock any hurdles team may face while working to achieve their goals.
• Identify strengths and weakness to nurture talent and provide opportunities to harness their strengths and grow and also guide them to overcome their weaknesses.
• Seek and familiarize with new industry trends in machine learning, anomaly detection and edge security domain to provide clear direction to team.

Minimum Qualifications

• More than 12 years in software engineering including more than 5 years as an engineering leader
• Strong experience in delivering business critical applications and cross cutting platforms that are scalable and highly available.
• Experience is working and managing deliverables in a globally diverse environment
• Strong analytical, troubleshooting and problem solving skills
• Ability to communicate with large cross-functional teams about various engineering topics such as system architecture, detailed design, APIs, project schedules etc.
• Ability to make right trade-off choices when dealing with functional complexity, conflicting priorities and aggressive schedules
• Represent the team and remove hurdles to enable each team member to operate at the highest level of efficiency and productivity
• Ability to hire, mentor and manage the performance of a large team
• Good knowledge in at least one object oriented programming language (preferably Java)

Preferred Qualifications

• Experience managing engineering/operations team anti abuse/ security domain (good to have)
• Java and JVM technologies runtime configurations and troubleshooting is a plus
• Good understanding of Database concepts, PL/SQL and NoSql Technologies.
• Good understanding of various machine language algorithms and patterns is desired
• Good understanding of Cryptographic algorithms, Data security, SSL, certificates etc.
• Good fundamentals on data modeling and Machine learning algorithms