Site Reliability Engineer - Traffic Infrastructure

ByteDance; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

ByteDance’s Traffic Infrastructure team manages global edge infrastructure, including China and non-China networks. The role focuses on operation, maintenance, and stability of the Network-Traffic Infrastructure, delivery of production systems, and building observability and emergency response capabilities.

Candidates should have a Bachelor’s degree and at least 3 years in SRE or related fields, with strong knowledge of Kubernetes, edge computing, and cloud networking, plus good communication

Qualifications

• Bachelor's degree or above with at least 3 years in R&D, system operation and maintenance, or SRE.
• Familiar with infrastructure architecture; solid knowledge of Kubernetes, edge computing, cloud networking, load balancing, and microservice architecture.
• Strong analytical skills, good communication, sense of responsibility and teamwork.

Responsibilities

• Operate and maintain ByteDance's Network-Traffic Infrastructure for stability.
• Deliver and operate production systems, including changes and releases of facilities, components and products.
• Design and implement stability assurance: observability, troubleshooting, and issue resolution.
• Develop emergency response systems: ticket processing, risk governance, and long-term optimization.

Skills

Kubernetes

Edge computing

Cloud networking

Load balancing

Microservice architecture

Analytical skills

Communication abilities

Team spirit

Education

Bachelor's degree in computer science or related field

Job description

Responsibilities

About the Team

The Traffic Infrastructure team leverages unified platform capabilities to manage global edge infrastructure (China & Non-China), both self-built and third-party, providing standardized, compliant, scalable and cost-effective traffic infrastructure capabilities for edge services. Our vision is to build a global edge traffic infrastructure platform and become the long-term cornerstone of ByteDance's global edge business in terms of scale, performance, and cost.

• Responsible for the operation and maintenance as well as stability assurance of ByteDance's "Network-Traffic Infrastructure".
• Responsible for the delivery and operation & maintenance of the production system, including the delivery, change and release of facilities, components and products, and improving the efficiency of both delivery and operation & maintenance.
• Responsible for the design and implementation of the stability assurance system, covering system observability (monitoring/alerts/logging), troubleshooting (root cause analysis/impact assessment), and issue resolution (manual/self-healing).
• Responsible for the design and implementation of the emergency response system, including work such as ticket processing, emergency response, risk governance, and long-term optimization, to enhance the risk emergency response capability.

Qualifications

Minimum Qualification(s)

• Bachelor's degree or above in computer science or a related field, with at least 3 years of relevant experience in R&D, system operation and maintenance, or SRE.
• Familiar with infrastructure architecture, and have a solid understanding of Kubernetes, edge computing, cloud networking, Load Balance, microservice architecture and other related technologies.
• Possess strong analytical skills, excellent communication abilities, a strong sense of responsibility and team spirit.

Preferred Qualification(s)

• Possess practical operation and maintenance and stability assurance experience in Kubernetes, cloud computing, edge computing, and cloud networking.
• Well-versed in high availability, stability assurance, and emergency response systems for infrastructure or distributed systems, with relevant operation and maintenance experience.
• Hands-on experience in handling risks, potential hazards and failures of infrastructure or distributed systems.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.