Site Reliability Engineer - Game

ByteDance; Singapore; On-site; SGD 100,000 - 170,000; Full time

Job summary

ByteDance's Nuverse gaming unit is seeking an experienced Platform/DevOps Engineer to design deployment architectures for overseas game services and keep online services stable. You will maintain servers, monitor systems, perform backups, and rapidly respond to incidents, while collaborating with domestic teams to enhance tooling and monitoring.

Strong ownership and cloud experience are essential in this role.

Qualifications

• Bachelor or higher degree in Computer Science, Information Systems, or related field.
• Experience with Kubernetes (K8S) or other container orchestration solutions.
• Proficient in AWS and GCP, with hands-on project experience and cloud service knowledge.
• Knowledgeable in CI/CD to IaC technology stack with deployment experience.
• Able to coordinate with stakeholders and deliver solutions under business constraints.
• Demonstrates ownership and rapid learning of new technologies.

Responsibilities

• Design and implement deployment architecture for overseas game services and ensure online stability.
• Daily platform server maintenance, environment changes, data backups, monitoring and incident response.
• Collaborate with domestic teams to improve platform operation and maintenance tools (publishing, monitoring, logs, tracing, networking).
• Maintain key SLA indicators and support efficient, cost-effective, secure game operations.

Skills

Kubernetes

AWS

GCP

CI/CD

IaC

Stakeholder communication

Ownership

Education

Bachelor or higher in CS/Info Systems

Tools

Kubernetes

Job description

Responsibilities

Nuverse is a gaming business unit in ByteDance. The Game Technology team is playing a significant role in the whole life cycle of the game. We are responsible for the development, testing, operation, SRE, and quality assurance of the user and operating system, and give strong support for game developing and publishing. Providing comprehensive and systematical solutions, support the stable operation and commercialization of the game. Responsible for the design and implementation of the deployment architecture of the game's overseas game business, and ensuring the smooth operation of online services.

Job Description

1. Responsible for the design and implementation of the deployment architecture of overseas game businesses, and ensuring the stable operation of online services.
2. Daily maintenance of platform servers, online environment changes, data backup and monitoring and alarm processing, etc. Identify and solve problems related to key service operations, assist in the analysis and optimisation of service performance bottlenecks, and be responsible for rapid response and handling of faults in the online environment.
3. Cooperate with domestic teams to continuously improve the design and experience of platform operation and maintenance tools, such as publishing changes, monitoring, alarms, logs, traceability, network optimization, etc.
4. Continue to maintain the key SLA indicators of the game, and do a good job in the operation and maintenance support of the game in terms of efficiency, cost, quality and security.

Qualifications

Minimum Qualifications

1. Bachelor or higher degree in Computer Science, Information Systems, or related field.
2. Experienced with Kubernetes (K8S) or other container orchestration solutions.
3. Proficient in AWS and GCP, with hands-on experience in projects, familiar with cloud-based load balancing, database services, network configuration, and storage management.
4. Knowledgeable in CI/CD to IaC technology stack, with practical experience in setup, deployment, resource management, and version release.
5. Capable of devising actionable solutions based on complex circumstances in response to business requirements, and effectively coordinating and communicating with various stakeholders to ensure implementation.
6. Demonstrates strong ownership towards assigned tasks, along with a keen spirit for exploring new technologies, and the ability to learn and execute rapidly.

Preferred Qualifications

1. Minimum 3 years of experience in operations or development within the internet industry.
2. Experience in the gaming industry or managing platform-type internet products will be an advantage.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.