Site Reliability Engineer — AI HPC Infrastructure

Firmus Technologies

Singapore

On-site

SGD 120,000 - 160,000

Full time

10 days ago

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Job summary

Firmus Technologies is seeking a Site Reliability Engineer to support the daily ops of our AI-accelerated HPC infrastructure. You will work with Field Service Engineers and HPC teams to ensure stability and performance of GPU servers, storage, and networking in secure environments.

Ideal candidates have a Bachelor's degree in a related field and 5+ years in field service, with strong Linux, scripting, Kubernetes, Slurm, and observability tools to diagnose and resolve complex issues.

Qualifications

Bachelor's degree in computer engineering, computer science, or a related technical field.
5+ years of field service technical experience.
Strong understanding of server hardware, firmware lifecycle, Linux, and troubleshooting.
Experience with scripting (Bash, Python).
Familiarity with Slurm, Kubernetes and observability tools.

Responsibilities

Deploy, configure and maintain GPU servers and storage in secure environments.
Perform hardware diagnostics, systems checks and firmware updates.
Collaborate to deploy customer environments (bare-metal, HPC clusters, Kubernetes, Slurm).
Serve as first line of engineering support for onsite issues (hardware, network, software).
Troubleshoot incidents and escalate issues for improvements.
Participate in on-call rotation for 24/7 availability.
Document incident details and resolutions to improve future problem-solving.
Maintain up-to-date documentation for the team.