Site Reliability Engineer

Geotab; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive medical and dental

Retirement savings program

Flex working arrangements

Home office reimbursement

Baby bonus and parental leave top-up

Online learning and networking

EV purchase incentive (full-time)

Job summary

Geotab is seeking a Site Reliability Engineer to safeguard uptime and resilience of its global telematics platform. You will lead incident response, improve observability, and automate repetitive tasks to reduce toil. The role emphasizes on-call coverage and cross-team collaboration to sustain high availability.

You have 3–5 years in SRE/DevOps, strong Linux scripting, and hands-on experience with Kubernetes, Prometheus, Grafana, and GitOps tools. A related degree or diploma is required.

Qualifications

• Bachelor's or diploma in CS/EE/SE or related field.
• 3–5 years in SRE/DevOps or related production ops roles.
• Experience resolving production incidents with systematic problem solving.
• Proficient in Linux scripting (Bash/PowerShell/Python).
• Experience with Ansible, Argo CD, and GitOps tools.
• Familiarity with Kubernetes, Prometheus, Grafana, and cloud platforms.

Responsibilities

• Act as primary escalation point for production issues across the stack.
• Improve monitoring, dashboards, and alerts for early incident detection.
• Proactively monitor health to meet SLOs and SLAs.
• Automate toil with scripts and tooling to speed up recovery.
• Contribute to post-incident reviews and process improvements.
• Participate in 24x7 on-call rotation for critical issues.

Skills

Troubleshooting

Communication skills

Pressure handling

Scripting (Bash, PowerShell, Python)

On-call experience

GitOps familiarity

Education

Post-secondary diploma or degree in CS / EE / SE

Tools

Ansible

Argo CD

Prometheus stack

Grafana

Kubernetes

Google SQL

PostgreSQL

BigQuery

Git/GitHub

GCP / Azure / AWS

Job description

Geotab is a global IoT and connected transportation company. This Site Reliability Engineer role is responsible for safeguarding the uptime, resilience, and operational health of Geotab's global telematics platform through incident response, proactive observability, and automation.

What You'll Do

• Act as primary escalation point for critical production application and infrastructure issues, rapidly diagnosing and resolving complex problems across the application stack
• Collaborate with team members to improve monitoring tools, dashboards, and alerting mechanisms for early detection of issues impacting Critical User Journeys
• Monitor application and system health proactively using observability tools to ensure high availability and adherence to SLOs and SLAs
• Identify opportunities to implement automation tools and scripts to reduce manual operational toil and improve response times
• Participate in post-incident reviews to analyze disruptions, document findings, and identify improvements for incident response processes
• Participate in 24x7 on-call rotation to provide support for critical issues outside business hours

What You Need

• Post-secondary diploma or degree in Computer Science, Electrical Engineering, Software Engineering, or related field
• 3-5 years of experience in SRE, DevOps, Tier 3 Application Support, System Operations, or similar role
• Strong troubleshooting skills with systematic problem-solving approach and extensive experience resolving critical incidents in production
• Strong proficiency in Linux and operational scripting (Bash, PowerShell, Python)
• Experience with database/dataset querying (Google SQL, PostgreSQL, BigData), automated configuration management (Ansible), and GitOps tools (Argo CD)
• Familiarity with cloud platforms (GCP, Azure, AWS), container orchestration (Kubernetes), and monitoring/alerting systems (Prometheus stack, AlertManager, Grafana)
• Understanding of application environments (.NET, C#) for troubleshooting purposes
• Excellent verbal and written communication skills and demonstrated ability to work well under pressure managing multiple tasks

Nice to Have

• Understanding of fundamental networking concepts (TCP/IP, HTTP, DNS, Load Balancing)
• Experience with data visualization platforms (Apache Superset, BigQuery Visualizations)
• Familiarity with AI-powered tools to enhance operational efficiency in log analysis, troubleshooting, and automation scripting
• Experience with incident management processes and working within technical or engineering organizations in the high-technology industry

• Competitive medical and dental benefits
• Retirement savings program
• Flex working arrangements
• Home office reimbursement
• Baby bonus and parental leave top-up
• Online learning and networking opportunities
• Electric vehicle purchase incentive program (full-time permanent employees only)