Site Reliability Engineer

London Stock Exchange Group; Singapore; Hybrid; SGD 90,000 - 150,000; Full time

Job summary

London Stock Exchange Group (LSEG) is looking for a Site Reliability Engineer to join the RTMDS team, delivering reliable, scalable market data services in a private cloud. You will support level 2 and FLS teams and help automate deployments and data delivery.

You’ll design and implement monitoring, assist with complex configurations, and collaborate with development, QE and network teams to build mass infrastructure and robust CI pipelines, while mentoring junior staff.

Qualifications

• Must have knowledge of Market data in the financial sector.
• Domain authority on LSEG products such as RTDS ADH, ADS, DACS and ATS.
• Experience of networks and server hardware.
• Must have Python.
• In depth knowledge of RHEL, shell scripting expertise and proven track record of trouble shooting Market data network issues.
• Experience of hardware tuning.
• Experience of automation tools such as Rundeck and advanced scripting.
• Workflow tools such as Service Now and Jira.
• Development tools such as Git and DX1.

Responsibilities

• Supporting a private cloud hosting RTDS market data infrastructure for many hundreds of customers who are both knowledgeable and expectant of an superior service.
• You’ll be involved in the platform management ensuring compliance to standards and patching levels in production.
• Developing inventory to build new infrastructure and support RTMDS Architecture to build a stable environment that meets the demands placed on it.
• Resolve complex issues with build process, RTDS software configurations, inventory, hardware, custom configuration and providing fix forwards.
• Document processes and procedures.
• Train level 1 and level 2 teams on complex tasks and develop support team skills.
• Ensure suitable monitoring is in place for production systems and working with core engineering to develop new monitoring.
• Working with development teams and engineering teams to produce complex automation to deliver mass infrastructure.
• Assist development teams to deliver functionality and resolve issues with their products.
• Work with QE teams to maintain CI inventory production pipelines have suitable testing to avoid issues and repeated failures.
• Work with network teams to test WAN and LAN delivery.

Skills

Python

Shell scripting

RHEL

Automation tooling

Git

Jira

ServiceNow

DX1

Rundeck

Tools

Rundeck

ServiceNow

Jira

Git

DX1

HPE Oneview

ITRS

BigPanda

Job description

## Site Reliability EngineerApplylocations: SGP-Singapore-1 Raffles Quay: THA-Bangkok-One Bangkok: JPN-Tokyo-Akasaka Biz Tower 30: CHN-Beijing-Zhong Guan Cun No.1time type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0116241ABOUT US:LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.**OUR PEOPLE:**People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.## Role profile:LSEG RTMDS Level 3 engineer supporting the LSEG managed RTDS market data environment.**ROLE SUMMARY:*** Member of the RTMDS level 3 support team providing support to level 2 and FLS teams. Supporting automation, server deployments and data delivery.* Working with core engineering and development to develop functionality and resolve production deployment issues.* Test configurations, automation and deliver infrastructure.* Delivery to customers with excellence, reliability, sustainable and predictability.* To achieve success the candidate will need to be committed, accountable, analytical, work well in a team and reactive to service impacting issues.**WHAT YOU'LL BE DOING:*** Supporting a private cloud hosting RTDS market data infrastructure for many hundreds of customers who are both knowledgeable and expectant of an superior service.* You’ll be involved in the platform management ensuring compliance to standards and patching levels in production.* Developing inventory to build new infrastructure and support RTMDS Architecture to build a stable environment that meets the demands placed on it.* Resolve complex issues with build process, RTDS software configurations, inventory, hardware, custom configuration and providing fix forwards.* Document processes and procedures.* Train level 1 and level 2 teams on complex tasks and develop support team skills.* Ensure suitable monitoring is in place for production systems and working with core engineering to develop new monitoring.* Working with development teams and engineering teams to produce complex automation to deliver mass infrastructure.* Assist development teams to deliver functionality and resolve issues with their products.* Work with QE teams to maintain CI inventory production pipelines have suitable testing to avoid issues and repeated failures.* Work with network teams to test WAN and LAN delivery.**WHAT YOU'LL BRING:*** Must have a knowledge of Market data in the financial sector and experience at delivering solutions. Domain authority on LSEG products such as RTDS ADH, ADS, DACS and ATS. Experience of networks and server hardware.* Must have Python.* In depth knowledge of RHEL, shell scripting expertise and proven track record of trouble shooting Market data network issues.* Experience of hardware tuning.* Experience of an automation tools such as rundeck and advanced scripting .* Workflow tools such as Service Now and Jira. Development tools such as Git and DX1.* Nice to have experience of HPE synergy, ITRS, BigPanda and HPE Oneview.* Should be inclusive, a great teammate and problem solver. You will need to be a leader to delivery teams, operations and our partners.**WHAT YOU’LL GET IN RETURN:*** You’ll get a great sense of achievement and an opportunity to develop and grow. Work on new exciting platform as it develops. Be a member of a worldwide team that thrives with diversity and aspiration to be a world leading, ground breaking engineering force.We recognize that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements with you. We take hybrid approach to workplace, this role is Digital first.LSEG Purpose and ValuesOur purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Underpinning our purpose, our values of **Integrity,** **Partnership**, **Excellence** and **Change** set the standard for everything we do, every day. They guide the way we interact with each other, the partners we work with and our customers. Delivering on our purpose and living up to our values is a responsibility that we all share.To achieve our ambitions through a strong culture, People Leaders need to role model our Values and create the culture for everyone at LSEG to be at their best.**Career Stage:**Senior Associate**London Stock Exchange Group (LSEG) Information:**Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of **Integrity, Partnership**, **Excellence** and **Change** underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.