Site Reliability Engineer

NTT Data Singapore; Singapore; On-site; SGD 110,000 - 190,000; Full time

Job summary

NTT Data Singapore is seeking a Site Reliability Engineer to join our Observability team in Changi Business Park on a 12-month renewable contract. The ideal candidate will design, build, and operate robust observability infrastructure across monitoring, logging, and tracing.

You will onboard applications, optimize instrumentation, and participate in incident reviews, with a focus on automation, dashboards, and reducing incident response time.

Qualifications

• Bachelor's degree in computer science or a related field, or equivalent experience.

Responsibilities

• Observability Environment Management: Design, build, and maintain our observability infrastructure, including monitoring tools, logging platforms, and distributed tracing systems; ensure high availability.
• Application Onboarding: Onboard applications to our observability platform and provide instrumentation guidance; create documentation and training materials.
• Incident Support: Provide timely incident support, diagnose using observability data, and contribute to post-incident reviews.
• Automation: Automate repetitive observability tasks; develop tools; integrate with CI/CD pipelines.
• Alerting and Monitoring: Develop alerting strategies; create dashboards and reports to visualize health and performance.

Skills

Observability

Prometheus

Grafana

Elasticsearch

Fluentd

Datadog

Dynatrace

Python

Go

Bash

Incident management

Distributed systems

Microservices

Education

Bachelor's degree in CS or related field

Tools

Prometheus

Grafana

Jaeger

Elasticsearch

Fluentd

Datadog

Dynatrace

Terraform

Ansible

Job description

Role: Site Reliability Engineer - 12 months Renewable contract

Experience: Minimum of 5 years

Location : Changi Business Park

Summary:

We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) to join our growing Observability team. The ideal candidate will have a strong background in building and maintaining robust observability environments, including monitoring, logging, and tracing systems. This role will focus on the design, implementation, and support of our observability infrastructure, ensuring the seamless onboarding of applications and providing critical support during incidents.

Responsibilities:

• Observability Environment Management: Design, build, and maintain our observability infrastructure, including monitoring tools, logging platforms, and distributed tracing systems (e.g., Prometheus, Grafana, Elasticsearch, etc.). This includes capacity planning, performance tuning, and ensuring high availability.
• Application Onboarding: Work with development teams to onboard applications to our observability platform, providing guidance on instrumentation best practices and ensuring data quality. This includes creating and maintaining documentation and training materials.
• Incident Support: Provide timely and effective support during incidents, leveraging observability data to diagnose and resolve issues quickly. This includes contributing to post-incident reviews and implementing preventative measures.
• Automation: Automate repetitive tasks and processes related to observability, improving efficiency and reducing manual effort. This may involve scripting, developing tools, or integrating with CI/CD pipelines.
• Alerting and Monitoring: Develop and maintain effective alerting strategies, ensuring appropriate escalation procedures and minimizing noise. This includes creating dashboards and reports to visualize system health and performance.

Qualifications:

• Bachelors degree in computer science or a related field, or equivalent experience.
• 5+ years of experience as an SRE or in a similar role with a focus on observability.
• Strong understanding of distributed systems and microservices architectures.
• Experience with any monitoring, logging, and tracing tools (e.g., Prometheus, Grafana, Jaeger, Elasticsearch, Fluentd, Datadog, Dynatrace, etc.).
• Proficiency in scripting languages such as Python, Go, or Bash.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.

Bonus Points:

• Experience with cloud platforms.
• Experience with infrastructure-as-code tools (e.g., Terraform, Ansible)