Site Operations Manager – Manpower & Client Care

AVALON SERVICES PTE. LTD.; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

AVALON SERVICES PTE. LTD. is seeking a site manpower supervisor in Singapore to recruit, deploy and manage workers and supervisors across existing and new sites.

You will plan rosters, guide on-site performance and handle client concerns to ensure daily operations run smoothly. The role requires 2–3 years hands-on manpower management, English fluency, and strong communication. Proficiency in MS Office is preferred; you will work both independently and within a team, including last-minute

Qualifications

• Degree or Diploma Holders
• 2-3 years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

Responsibilities

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Skills

English fluency

Communication skills

Interpersonal skills

Education

Degree or Diploma Holders

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

AVALON SERVICES PTE. LTD. is seeking a site manpower supervisor in Singapore to recruit, deploy and manage workers and supervisors across existing and new sites.

You will plan rosters, guide on-site performance and handle client concerns to ensure daily operations run smoothly. The role requires 2–3 years hands-on manpower management, English fluency, and strong communication. Proficiency in MS Office is preferred; you will work both independently and within a team, including last-minute