Site Engineer (Site Coordination/Electrical/IoT/Electronic component) LT61

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company specializing in technical support services is seeking a dedicated individual for a role that combines pre-sales and post-sales responsibilities. Ideal candidates will have a background in engineering and experience in customer engagement, with a strong knowledge of programming, embedded electronics, and IoT products. This position offers a rewarding opportunity to work collaboratively with teams to ensure customer satisfaction and product success.

Qualifications

• Minimum 1 year experience in site project coordination.
• In-depth knowledge of company products and technologies.
• Experience in providing technical support to customers.

Responsibilities

• Provide pre-sales and post-sales technical support to customers.
• Engage with customers to address their technical requirements.
• Create and update technical documentation.

Skills

Programming in C

Programming in C++

Knowledge of embedded electronics fundamentals

LoRaWAN knowledge

Exploratory testing

Test automation

Knowledge of Microsoft Office

Education

Degree/Diploma in Computer or Electrical or Electronic Engineering

Job description

Responsibilities:

• Provide pre-sales and post-sales technical support to customers. Assist in understanding product specifications, features, and applications.
• Engage with customers to understand their technical requirements and challenges. Offer solutions and recommendations based on the company's products or services.
• Provide training sessions for customers, sales teams, and distributors. Ensure that end-users have a clear understanding of product functionality.
• Investigate and resolve technical issues or challenges faced by customers. Collaborate with the engineering team to find solutions.
• Collaborate with internal teams, including sales, marketing, and engineering, to address customer needs and provide a seamless customer experience.
• Develop and maintain in-depth knowledge of the company's products, technologies, and industry trends.
• Create and update technical documentation, including manuals, application notes, and technical guides.
• Manage technical aspects of projects, ensuring successful implementation and customer satisfaction.
• Continue to provide support after product sales, ensuring ongoing customer satisfaction and addressing any additional needs.

Requirements:

• Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
• Minimum 1 year experience in site project coordination
• Knowledge of programming in C,C++
• Knowledge of embedded electronics fundamentals
• knowledge of LoRaWAN and related IoT products.
• Passion for exploratory testing and test automation.
• Knowledge on Microsoft Office (Words, Excel & Powerpoint)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981