Singapore | Timberland | Retail Positions

Gulf Marketing Group (GMG Group); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Eine innovative Firma im Bereich Wohlbefinden sucht einen Senior Customer Care Associate, der leidenschaftlich für den Kundenservice ist. In dieser Rolle werden Sie exzellenten Kundenservice bieten, Kundenanfragen proaktiv nachverfolgen und Verkaufsstandards aufrechterhalten. Sie werden auch für die Verwaltung des Lagerbestands und die allgemeine Geschäftstätigkeit verantwortlich sein. Wenn Sie eine angenehme Persönlichkeit haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, um in einem schnelllebigen Umfeld zu glänzen und starke Kundenbeziehungen aufzubauen.

Qualifications

• Erfahrung in der Sport- oder Bekleidungsindustrie ist von Vorteil.
• Fähigkeit, in einem schnelllebigen Umfeld mehrere Aufgaben zu erledigen.

Responsibilities

• Bereitstellung exzellenten Kundenservice und proaktive Nachverfolgung von Anfragen.
• Verwaltung von Lagerbeständen und Verkaufsfläche zur Umsatzmaximierung.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Multitasking

Job description

About GMG:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

Opening several positions like:

• Senior Customer Care Associate
• Supervisor
• Assistant Store Manager
• Store Manager

About the Role:

• Provide excellent customer service
• Proactively follow-up on customer queries & needs
• Achieve the agreed standards on the sales floor including fitting room, till and service zone at all times
• Maximize sales through effective management of departmental stock and size availability to facilitate layout planning
• General store operations – including visual merchandising, managing inventory, stock take and general housekeeping
• Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively
• Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales
• Develop strong connections with customers to generate loyal customers and repeat transactions
• Any other ad-hoc duties given by Supervisor or SIC

Job Requirements:

• Local and PR candidates preferred.
• Past experience in the sports or apparel industry is a plus.
• Able to effectively communicate in verbal and written English.
• Pleasant personality and professional conduct with the ability to work under pressure.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to work effectively with others in a team-oriented environment and provide excellent customer service.
• Willing to work according to the retail hours, on weekends as well as on public holidays.

Note: Due to the high volume of applicants, we regret that only shortlisted candidates will be notified.