[SINGAPORE FLYER] F&B Assistant Manager

Singapore Flyer; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the F&B sector is seeking an F&B Operations Manager to oversee daily operations and ensure high-quality service. The ideal candidate will have a diploma and at least 5 years of experience in the hospitality industry, with strong leadership and training skills. This role involves managing staff, maintaining operational standards, and addressing customer concerns to enhance satisfaction.

Qualifications

• Minimum 5 years of relevant experience in the F&B/hospitality/tourism industry.
• Experience in leading, training, and motivating team members.
• Able to work nights, weekends, and public holidays.

Responsibilities

• Manage everyday operations, accounting, and financial matters of F&B stalls.
• Supervise employee activities and ensure compliance with standards.
• Respond quickly to customer complaints to ensure satisfaction.

Skills

Leadership

Training

Customer Service

Multi-tasking

Proficiency in MS Office

Education

Diploma in any field

Job description

DUTIES & RESPONSIBILITIES

• Manage everyday operations, accounting and financial matters of F&B stalls.
• Supervise employee activities to conform to established standards and policies.
• Identify and rectify operational and employee issues.
• Coordinate with finance teams to ensure compliance with established procedures.
• Train and guide staffs in their job duties.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Develop and implement training programs for employees.
• Manage F&B store operations to ensure excellent service in economic and profitable manner.
• Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
• Assist in ordering and stocking F&B products;
• Plan schedule for staffs (3 stalls) according to business needs.
• Submitting Monthly Sales Reports to F&B Manager.
• Conduct Monthly Stock Take.
• Conduct regular checks on maintenances for F&B equipment;
• Assist in operations of PSD or F&B events assigned by F&B Manager.
• Any other duties as assigned by superior.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• Min Diploma holder, any field.
• Minimum 5 years of relevant experience in the F&B/ hospitality/ Tourism industry.
• Confident and well-groomed.
• With experience to lead, train and motivate team members.
• Able to Multi-task and work independently.
• Must be able to work nights, on weekends & Public Holidays.
• Proficient in MS office.