DUTIES & RESPONSIBILITIES
- Identify and acquire new business opportunities, fostering long-term relationships with travel trade partners, domestic groups, and corporate clients
- Prepare and customise proposals that align with client needs while ensuring profitability in accordance with the attraction’s guidelines
- Recommend and implement sales initiatives to drive visitation and revenue growth, to achieve budget goals
- Serve as the primary client liaison throughout site inspections, event planning, and execution, ensuring an exceptional guest experience and high satisfaction.
- Coordinate and oversee the seamless delivery of event catering requirements in collaboration with operations and food and beverage teams
- Work closely with the marketing team to review and enhance products and service offerings regularly
- Represent the attraction at key industry events, networking with stakeholders from the business community, travel trade, and event industry
- Contribute to the annual budget planning process, including forecasting sales, gross profit, and expenses
- Maintain and update standard operating procedures for all booking and sales processes
- Perform other duties as requested by the management
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- Diploma or Bachelor’s Degree
- Minimum of six years of experience in corporate sales or business development, preferably within visitor attractions, tour and travel, hospitality, or the MICE industry. Candidates with less experience will be considered for the Assistant Manager position
- Proficiency in Microsoft Office applications
- Strong written and verbal communication skills
- Ability to converse in Mandarin to engage with Mandarin-speaking clients
- Able to network and influence across the leisure, tourism, and business sectors
- Proactive, goal driven and results oriented with a strong ability to meet sales targets
- Willingness to work late nights, weekends and public holidays as required