Showroom Experience Executive | Premium Refrigeration

Liebherr-Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Liebherr-Singapore is seeking a qualified candidate for their Flagship Store. The ideal candidate will manage sales and operations, ensuring a premium experience for customers. Responsibilities include maintaining store standards, liaising with designers, and developing targeted marketing strategies. This role offers a competitive salary and benefits in a dynamic working environment.

Benefits

Comprehensive medical and dental benefits

Two-way transportation to/from Clementi MRT

Friendly and nurturing working environment

Good work-life balance

Qualifications

• Relevant experience in showroom management for a premium/luxury brand.
• Strong experience in liaising with interior designers/architects.
• Ability to read and understand shop drawings.

Responsibilities

• Maintain customer-friendly environment of the Flagship Store.
• Serve and assist customers with product information.
• Develop and implement sales and marketing strategies.

Skills

Communication

Sales Strategy Development

Customer Service

Event Management

Liaising with Designers

Education

Diploma or equivalent in Sales/Marketing

Tools

MS Office

Job description

What We Offer

Experience the Liebherr Culture and Belief of “One Passion. Many Opportunities.” Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.

The Job

The position holder is responsible for all sales & operations matters related to the Appliance’s Flagship Store. They will be fully responsible for smooth daily operations, including regular sales & marketing events that attract our target audience.

What You Can Expect of the Job

• You’ll maintain and ensure a welcoming, customer-friendly environment of our Flagship Store’s appearance, to the highest standards.

• You’ll stay up to date with Liebherr product features and pricing.

• You’ll serve and attend to customer needs (walk-ins/calls/email) by providing professional assistance and information on product features.

• You’ll prepare quotations, ensure timely payment and handle purchase transactions.

• You’ll identify, develop and implement sales and marketing strategies targeted at trade channels such as interior designers, architects.

• You’ll assist to set up and manage event collaborations with cross branding partners, e.g. organise wine tasting events.

• Any other duties as assigned.

What We Expect of You

• Diploma or equivalent in Sales/Marketing or related fields.

• Relevant experience in showroom management for a premium/luxury brand.

• Excellent spoken and written communication skills.

• Strong experience in liaising with interior designers/architects/developers on product sales.

• Able to read and understand shop drawings, i.e. with cabinetry.

• Experience in sales / marketing event management is an asset

• Experience in eCommerce / event organization (high end target) is a plus

• Willingness to achieve high knowledge of Liebherr Appliance products

• Familiar with consumer buying behaviour.

• Ability to perform under pressure and address customer complaints in a timely manner

• MS office skills

• 5.5 working days.

• May require working overtime during events.

Who We Are

Liebherr-Singapore is part of the global acting Liebherr Group, with more than 54,000 employees globally. We are responsible for the sales and after-sales services for ship and offshore cranes, earthmoving equipment, crawler cranes, tower cranes, mobile cranes, port equipment, refrigerators, freezers and the repairing of aerospace components. Liebherr Appliances, headquartered in Germany, is one of the world’s leading manufacturers of premium refrigeration for domestic and professional use.