Showroom Ambassador/ Receptionist (Part Time)

BYD BY 1826 (SUNTEC) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

Join a leading company in the automotive sector as a receptionist. This role involves greeting customers, managing appointments, and providing administrative support, ensuring a professional and welcoming environment. Ideal for candidates with strong communication and organizational skills, ready to thrive in a busy showroom setting.

Qualifications

• Previous experience as a receptionist or customer-facing role required.
• Strong communication skills, both verbal and written.
• Professional demeanor with a customer-focused approach.

Responsibilities

• Welcome customers to the showroom and provide information about vehicles.
• Manage the showroom's appointment calendar including test drives.
• Address and resolve customer queries to ensure satisfaction.

Skills

Communication

Problem-Solving

Organizational Skills

Multitasking

Education

High school diploma or equivalent

Certification in office administration or customer service

Tools

Microsoft Office Suite

Job description

Job summary Join BYD by 1826 to power the future—innovative tech, global impact, and unmatched growth await. Don’t miss your chance to drive change!

Key Responsibilities:

• Customer Greeting: Welcome customers and visitors to the showroom with a positive attitude and professional appearance. Provide information about available vehicles and promotions.
• Phone and Email Handling: Answer and direct phone calls, respond to emails, and handle online inquiries. Schedule test drives and service appointments.
• Appointment Coordination: Manage the showroom’s appointment calendar, including test drives, service appointments, and sales consultations.
• Administrative Support: Perform clerical duties such as data entry, filing, and maintaining office supplies. Prepare and distribute documents as needed.
• Customer Service: Address and resolve customer queries or concerns, ensuring a high level of satisfaction. Assist with paperwork for vehicle purchases and service requests.
• Visitor Management: Maintain visitor logs and ensure guests are directed to the appropriate staff members.
• Sales Support: Provide support to sales staff by preparing customer information, maintaining inventory records, and assisting with showroom displays.
• Showroom Maintenance: Keep the reception area clean, organized, and well-stocked. Report maintenance issues to the appropriate team.
• Weekend only

Qualifications:

• High school diploma or equivalent; additional certification in office administration or customer service is a plus.
• Previous experience as a receptionist or in a customer-facing role, preferably in an automotive or retail environment.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
• Excellent organizational and multitasking abilities.
• Professional demeanor with a customer-focused approach.
• Ability to handle confidential information with discretion.
• Basic knowledge of automotive terminology is an advantage.

Skills and Attributes:

• Friendly, approachable, and customer-oriented with a professional appearance.
• Detail-oriented with strong problem-solving skills.
• Capable of managing time effectively and prioritizing tasks in a busy environment.
• Adaptable to changing situations and able to handle a fast-paced work environment.