shop sales assistant

STEP UP GLOBAL CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

STEP UP GLOBAL CONSULTANCY PTE. LTD. is seeking a friendly Retail Customer Service Associate to greet shoppers, answer product questions, and assist with purchases in our Singapore store.

You will operate the POS system, process payments, and help maintain clean, attractive displays. You will restock shelves, monitor stock levels, unpack deliveries, and support inventory management while delivering courteous service.

Qualifications

• Greet customers and respond to product questions with courtesy.
• Use the POS system to process cash and card payments accurately.
• Restock shelves and monitor inventory to maintain availability.
• Communicate clearly with customers and team members.

Responsibilities

• Greet shoppers warmly and respond accurately to product questions to enhance customer experience
• Process cash and card payments efficiently using the Point of Sale (POS) system to ensure smooth transactions
• Restock shelves and check inventory levels regularly to maintain product availability
• Unpack new deliveries and organize stock to support inventory management
• Clean store aisles and arrange items neatly to maintain a safe and inviting shopping environment
• Create attractive product displays to engage customers and promote sales

Skills

Friendly demeanor

Basic math skills

Clear communication

Customer service experience

Tools

POS system

Job description

Job Description & Requirements

Job Summary

Provide excellent customer service by greeting shoppers, answering product questions, and assisting with purchases. Operate the Point of Sale (POS) system to process payments, manage stock levels by restocking shelves and unpacking deliveries, and maintain store cleanliness and attractive displays.

Responsibilities

• Greet shoppers warmly and respond accurately to product questions to enhance customer experience
• Process cash and card payments efficiently using the Point of Sale (POS) system to ensure smooth transactions
• Restock shelves and check inventory levels regularly to maintain product availability
• Unpack new deliveries and organize stock to support inventory management
• Clean store aisles and arrange items neatly to maintain a safe and inviting shopping environment
• Create attractive product displays to engage customers and promote sales

Preferred competencies and qualifications

• Demonstrate a friendly personality to build rapport with customers
• Apply basic math skills to handle transactions accurately
• Communicate clearly with customers and team members to facilitate effective service
• Prior customer service experience is advantageous but not required