Shop Manager

Key Responsibilities:

• Drive and achieve sales targets and KPIs.

• Deliver excellent customer service and ensure a memorable shopping experience.

• Monitor and analyze sales data to identify areas of improvement.

• Lead, motivate, and coach the shop team to meet performance expectations.

• Manage team schedules, attendance, and resolve staffing needs.

• Ensure smooth day-to-day operations, including opening and closing procedures.

• Oversee inventory management and ensure optimal stock levels.

• Prepare reports on sales, staff performance, and customer feedback.

• Ensure compliance with company policies and procedures.

Requirements:

• Proven experience as a Retail/Shop Manager or similar role.

• Strong leadership, communication, and interpersonal skills.

• Excellent organizational and problem-solving abilities.

• Customer-focused mindset with a passion for retail.