Shop Floor Supervisor

Thamirabarani & co; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A retail management company in Singapore is seeking an experienced retail manager to oversee operations. Key responsibilities include monitoring store performance, ensuring quality customer service, and leading staff recruitment and training. The ideal candidate holds a Bachelor's degree in Business Administration or a related field and has proven retail management experience. This full-time position involves a rotational shift schedule, and work is in person.

Qualifications

• Proven retail management experience is essential.
• Ability to motivate and lead a team effectively.
• Strong communication and interpersonal skills needed.

Responsibilities

• Monitor and analyze store performance to maximize sales and profits.
• Ensure store standards in customer service, cleanliness, and product display.
• Oversee recruitment, training, and development of staff.

Skills

Organizational skills

Problem-solving skills

Team leadership

Communication skills

Customer service skills

Education

Bachelor's degree in Business Administration, Management, or related field

Tools

MS Office

Retail software

Job description

Duties and Responsibilities

1. Monitor and analyze store performance to maximize sales and profits.
2. Ensure that store standards are upheld in customer service, cleanliness, and product display.
3. Oversee recruitment, training, and development of store staff.
4. Communicate and enforce store policies and procedures.
5. Address customer complaints and resolve issues.
6. Monitor employee performance and provide feedback.
7. Enforce safety procedures and maintain security systems.
8. Ensure compliance with all applicable laws and regulations.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Proven retail management experience.
• Excellent organizational and problem-solving skills.
• Ability to motivate and lead a team.
• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Working knowledge of MS Office and retail software.

Additional Information

• Contact Person: HR Department
• Contact Number: hidden_mobile
• Job Type: Full-time
• Schedule: Rotational shift
• Work Location: In person