Responsibilities include:
- Oversees resolution of incoming/outgoing shipment discrepancies.
- Escalates critical issues to the appropriate level and engages with the correct stakeholders.
- Leads coordination and confirmation of receipt/shipping documentation for internal/external customers.
- Serves as point of contact for priority incoming/outgoing shipments.
- Monitors shipping/receiving discrepancies.
- Develops solutions to mitigate errors.
We are an equal opportunities employer.