Shipping Coordinator

Rotork; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading global provider of flow control solutions is seeking a detail-oriented individual to manage customer collections and logistics operations based in Singapore. The successful candidate will be responsible for overseeing the collection process, ensuring documentation accuracy, and coordinating with logistics partners to assure efficient delivery. Candidates should have a diploma, relevant logistics experience, and strong organization and communication skills.

Qualifications

• Proficiency in Microsoft Office, experience with ERP systems.
• Experience with shipping, import/export operations.
• Understanding of export/import procedures.

Responsibilities

• Handle customer collections including invoices and payment terms.
• Verify goods against purchase orders and coordinate logistics.
• Manage documentation for shipping and export procedures.

Skills

Communication

Organization

Detail-oriented

Collaborative

Education

Diploma

Tools

ERP systems

Microsoft Office

Job description

Rotork is a market-leading global provider of mission-critical flow control and instrumentation solutions. Customers rely on Rotork for innovative, high quality and dependable solutions for managing the flow of liquids, gases and powders.

Rotork helps customers around the world to improve efficiency, reduce emissions, minimise their environmental impact and assure safety.

Job Description

Key Responsibilities and Expectations:

• Customer collection from Rotork Singapore:
• Notify once the goods are received in our warehouse.
• Verify the customer's payment terms. Issue a Proforma Invoice (PI) if necessary, within 1 day.
• Follow up on payment and update the finance department.
• Issue the Pick List (PL) once payment is cleared.
• Check that received goods match the purchase order in quantity, model, and price; inform of discrepancies.
• Inform/confirm with the customer about collection timing.
• Prepare Delivery Note (DN) and Shipping Invoice (SIPL) with relevant details.
• Retrieve goods from the warehouse, seek assistance if needed.
• Ensure packages are in good condition; take pictures if requested.
• Coordinate with forwarders or courier services for collection, ensuring documents are attached and signed.
• Deliver goods to the customer's address if required by the contract.
• Generate and share tax invoice upon goods release.
• Issue necessary documents like Certificates of Origin, Quality Compliance, Warranty, etc.
• File all documents in SharePoint following naming conventions.

Customer collection from Rotork factories:

• Receive notification and packing list from the factory.
• Verify packing list against purchase order.
• Notify customer when goods are ready for self-collection.
• Verify payment terms, issue PI if needed, and follow up.
• Provide packing info for transportation mode decision.
• Check recorded goods against purchase order for discrepancies.
• Coordinate with forwarders and factory shipping to ensure smooth collection.
• Generate and send tax invoice upon release.
• Provide necessary documents as per purchase orders.
• File documents in SharePoint.

Collection of Goods from Factory to Rotork Singapore:

• Receive notification and packing list from factory.
• Verify packing list matches purchase order.
• Check transport mode against strategy.
• Liaise with logistics partners for delivery.
• Track shipments and update on arrival.

Qualifications

Essential: A diploma, proficiency in Microsoft Office, experience with ERP systems, shipping, import/export operations, and understanding of export/import procedures.

Desirable: Experience with imports, letters of credit, or international finance.

Personal Specification

Essential: Excellent communication, organized, detail-oriented, able to work under pressure, punctual, collaborative, and willing to cover responsibilities as needed.