SHIPPING COORDINATOR

KAMIGUMI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading logistics provider is seeking a detail-oriented Freight Forwarding Operations professional to manage end-to-end international and domestic shipments. Responsibilities include preparing quotations, liaising with vendors, managing logistics, and ensuring compliance with customs regulations. Applicants should possess 3-4 years of relevant experience and proficiency in Mandarin and English.

Qualifications

• Proven experience in freight forwarding (3-4 years preferable).
• Fluent in Mandarin and English.
• Knowledge of shipping documentation and Incoterms.

Responsibilities

• Prepare accurate and competitive freight quotations for clients.
• Communicate and negotiate with carriers and transport providers.
• Issue timely notices of arrival and maintain client communication.

Skills

Communication

Negotiation

Organizational skills

Multitasking

Tools

MS Office

Job description

Job Summary:
We are seeking a detail-oriented and proactive "Freight Forwarding Operations" to manage end-to-end coordination of international and domestic shipments (sea/air freight).

The ideal candidate will handle quotations, liaise with vendors, manage delivery and storage logistics, issue notices of arrival, and maintain strong communication with clients to ensure smooth cargo handling and timely updates.

Key Responsibilities:
Quotation Preparation:
Prepare accurate and competitive freight quotations for clients based on shipment details, routes, modes of transport, and vendor pricing.

Vendor Coordination:
Communicate and negotiate with carriers, warehouses, and transport providers to arrange timely pick-up, delivery, and storage of cargo.

Notice of Arrival (NOA):
Issue timely and accurate notices of arrival to clients and relevant stakeholders, ensuring all documentation and information are properly shared.

Client Communication:
Maintain strong and professional communication with clients, providing shipment updates, resolving inquiries, and managing expectations.

Documentation and Compliance:
Ensure all operational processes comply with customs regulations and company policies; maintain up-to-date shipment records.

Problem Resolution:
Address operational issues or delays quickly by coordinating with internal teams, vendors, and clients.

Requirements:
・Proven experience in freight forwarding (Preferable 3-4 years related above jobs tasks)
・Mandarin / Fluent in English
・Knowledge of shipping documentation and Incoterms
・Strong communication and negotiation skills
・Proficiency in MS Office
・Ability to multitask and prioritize in a fast-paced environment
・Detail-oriented with strong organizational skills