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A leading company in the medical sector is seeking a Shipping Operations Coordinator to support their Shipping team. The role involves handling customer enquiries, coordinating shipment arrangements, and managing export documentation. The ideal candidate will possess a diploma and at least two years of experience in shipping operations, along with strong communication and organizational skills.
Support the Shipping team by handling customer enquiries, managing order schedules, processing purchase orders, issuing proforma invoices, and addressing customer concerns.
Work closely with planners to confirm and lock in orders in the ERP system for production planning.
Source competitive freight rates for prepaid shipments to ensure cost efficiency.
Coordinate with shipping partners for timely deliveries, including managing online booking.
Liaise with internal departments to ensure shipment arrangements are aligned with customer delivery timelines.
Manage end-to end export documentation, including preparation of certificates and coordination for embassy endorsements.
Perform export and import permit declarations via the Tradenet system.
Maintain accurate shipping records, provide tracking details, and manage proper storage of documentation.
Review and verify freight invoices prior to payment processing.
Provide support to the Shipping Executive / Senior Shipping Assistant and carry out assigned tasks as needed.
Perform any other duties as assigned by Management.
Diploma or higher qualification in a relevant field
At least 2 years of hands-on experience in shipping operations
Proficient in Microsoft Office applications, especially Excel
Strong communication and negotiation skills.
Good problem-solving, organizational, and planning abilities
Meticulous with a keen eye for detail
Experience with ERP systems is preferred
We regret to inform you that only shortlisted candidates will be notified.