Shipping Admin / Customer Service (Entry Level)

Corestaff Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A logistics company in Singapore is seeking a dedicated professional for customer service operations in freight forwarding. You will manage daily operations, handle import/export documentation, and coordinate with various teams to ensure efficiency. Candidates with 1-2 years of relevant experience are encouraged to apply. The company values accuracy and proactive communication.

Qualifications

• Minimum 1–2 years of experience in the freight forwarding industry.
• Familiarity with handling consolidation and import/export documents is advantageous.

Responsibilities

• Manage daily customer service operations (shipments).
• Handle import and export documentation accurately and in a timely manner.
• Coordinate with internal teams, overseas agents, and customers for smooth shipment processes.
• Respond to customer enquiries, provide updates, and resolve shipment issues.
• Maintain records and support compliance with company and regulatory requirements.

Skills

Customer service management

Freight forwarding knowledge

Documentation accuracy

Problem-solving

Job description

Responsibilities

• Manage daily customer service operations (shipments)

• Handle import and export documentation accurately and in a timely manner

• Coordinate with internal teams, overseas agents, and customers to ensure smooth shipment processes

• Respond to customer enquiries, provide updates, and resolve shipment issues

• Maintain proper records and support compliance with company and regulatory requirements

Requirements

• Minimum 1–2 years of experience in the freight forwarding industry

• Familiarity with handling consolidation and import/export documents will be advantageous

How to Apply:

Qualified or interested candidates, please submit your updated resume by using the"Apply Now" Button

We regret to inform that only shortlisted candidates would be notified.

Foong Sue Lee (Sophia)

Registration Number: R24119357
EA License Number: 18C9027