Ship Agency Coordinator

Wilhelmsen Port Services (S) Pte Ltd; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Ships Agency Coordinator, where your skills will contribute to global port operations. This role offers the opportunity to engage in dynamic challenges while ensuring compliance with agency processes and enhancing customer satisfaction. Be part of a team that values leadership and professional growth, driving safe and efficient port operations worldwide. If you're ready to take on an exciting journey with a supportive culture, this position is perfect for you.

Qualifications

• Strong communicator with excellent relationship-building skills.
• Proactive problem-solver who anticipates challenges.

Responsibilities

• Attend to vessel matters and ensure operational standards.
• Coordinate and oversee port calls for seamless execution.
• Monitor vessel activities and address inquiries promptly.

Skills

Strong communication skills

Problem-solving skills

Ability to thrive under pressure

Operational planning

Customer service orientation

Education

NITEC in Maritime Studies

Higher NITEC in Maritime Studies

Diploma in Maritime Studies

Job description

Join Wilhelmsen Port Services, where we handle 75,000 port calls annually, ensuring cargo, vessels, and crew operate efficiently and safely. Every 7 minutes, somewhere in the world, we send a ship out to sea to fulfill its mission. With unmatched local expertise and global standards, we are the trusted partner for seamless port operations.

We’re looking for a passionate and skilled Ships Agency Coordinator to join our team and help us deliver excellence at every port call.

What You’ll Bring:

• Strong communication and problem-solving skills.
• Ability to thrive under pressure, eager to learn and think outside the box.
• Proactive approach, anticipating and addressing issues to prevent disruptions.
• Excellent operational planning with a flexible mindset.
• Customer service oriented, being empathetic in various situations.

What You’ll Do:

• Attend to vessel matters, ensuring operations meet company and customer standards.
• Coordinate and oversee assigned port calls for seamless execution.
• Provide strategic advice on selecting contractors and submitting competitive quotations.
• Ensure compliance with Ships Agency processes and mandatory reporting tools (WASP).
• Monitor vessel activities and promptly address follow-up inquiries.
• Manage pre-funding processes and ensure deviations receive proper approvals.

Who You Are:

• Strong Communicator: Excellent communication skills to build relationships and deliver results.
• Proactive Problem-Solver: Anticipates challenges and takes preventive action.
• Possess a NITEC, Higher NITEC, or Diploma in Maritime Studies or a similar discipline is a plus.

Why Join Us?

Global Impact: Be part of a team driving safe and efficient port operations worldwide.
Career Growth: Work in a culture that nurtures leadership and professional development.
Exciting Challenges: Take on a role that’s both stimulating and rewarding.

Are you ready to embark on this exciting journey with us? Apply now and let us know why you’re the perfect fit for our role!