Shift Technician

This is an IT support group
Singapore
SGD 20,000 - 60,000
Job description

Principal Accountabilities

To provide technical facilities service delivery for the client’s site.

Duties & Responsibilities

Daily Facilities Inspection and Maintenance

  • M&E Equipment: UPS, CRAC, Alarm systems in Tech Room, Access Card System, CCTV, Power Distribution System, Air-conditioner in Office, Fire Protection System, Plumbing and Drainage System.
  • Minor replacement work, e.g. pantry sump pumps, FCU parts, light tubes replacement.
  • Involved in the overall upkeep of plant and facilities equipment to ensure smooth daily operation by regularly inspecting all equipment rooms and taking note of any problems using predefined checklists.
  • Acts as the front line for maintenance repairs, equipment fixes, including organizing vendors to perform maintenance work as needed.
  • Adheres to defined rules and regulations when carrying out duties.

Repair and Renovation on Spot

  • Raise work orders as necessary.
  • Renovate daily inspection fault within skills base.
  • Respond to users reported defects.
  • Inform users about status of requests.

Maintenance Management

  • Cooperate with vendors to conduct preventive and corrective maintenance.
  • Attend site on weekends/after hours to supervise/escort vendors when conducting preventive and corrective maintenance (as required, typically at least one Saturday a month).
  • Responsible for operations of M&E equipment (e.g., UPS, CRAC, generator, BMS, Alarm system in Tech Room, Power Distribution System, Air-conditioner in Office, Fire Protection System, Water protection system and Drainage Systems) to ensure compliance with HSE and statutory requirements.
  • Performs routine maintenance on non-critical M&E equipment (e.g., AHU’s, FCU’s, extract and supply fans, sump pumps, chilled/condenser/domestic water pumps and window/split air-conditioning units excluding the refrigeration system).
  • Keeps detailed records on all maintenance and repairs.

Minor Project Management and Project Handover

  • Monitor and cooperate with vendors to complete minor projects.
  • Support or cooperate with site engineer to complete indoor fitout projects and monitor the vendor’s modification of project defects.
  • Support or cooperate with site engineer on office new projects handover from project team.

Emergency and Incident Response

  • Respond to M&E alarm within the shortest time and arrive at the spot within 2 hours to deal with the emergency.
  • Respond to help desk work orders.

Monthly Report

  • Update consumable and spare parts stock list.
  • Submit requests for consumable and spare part ordering.
  • Submit monthly duty rosters.
  • Submit monthly job records.

Others

  • Management of seconded staff and service suppliers.
  • Successful completion of scheduled activities.
  • Provide support to the site engineer in M&E.
  • Management of equipment and materials on behalf of client.

Requirements

  • Diploma in BSE, M&E or related discipline.
  • Electrical license preferred.
  • Basic handyman skills preferred.
  • 3 years experience in delivering facility related technical services.
  • Basic spoken & written English.
  • Basic computer skills.

Key Performance Measures

  • Customer satisfaction.
  • Compliance with the Client’s standards and audit requirements.
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