[SG] Project Manager - SaaS & Systems Integration

About the DA Product team

With Doctor Anywhere driving to become a product-led organization, our Product team is responsible for shaping our product strategy and striving to bring the best products and services to both our users and the future of Doctor Anywhere. Our team consists of passionate, talented, and ambitious professionals who continuously evolve our products to maximize business value and improve user experience.

About the role

We are seeking a Project Manager to oversee our SaaS product portfolio and lead systems integration/implementation initiatives across our technology ecosystem. This role will be instrumental in ensuring seamless connectivity between our various tools and platforms while optimizing our SaaS investments (included but not limited to Oracle NetSuite, Zendesk,…)

The ideal candidate will have a strong technical background combined with excellent project management skills and will demonstrate curiosity, collaboration, and the ability to deal with ambiguity, especially in our fast-paced startup environment.

This role is based in Singapore and reports directly to the VP of Products.

As a Project Manager, you will:

• Lead end-to-end implementation of system integration projects, ensuring on-time delivery and measurable business impact
• Develop and execute detailed project plans with clear milestones, dependencies, and resource allocations
• Design and implement technical solutions to connect our various SaaS platforms and internal systems
• Hands-on configuration of integration points between systems
• Proactively identify and mitigate risks to project delivery, maintaining momentum throughout implementation
• Serve as the critical link between technical teams and business stakeholders during implementation
• Create and maintain comprehensive documentation for all system integrations
• Monitor system performance and optimize integrations for reliability, scalability, and efficiency
• Identify and implement opportunities to streamline workflows through improved system connectivity
• Drive continuous improvement based on user feedback, metrics, and evolving business needs

Requirements:

• Bachelor's degree in Computer Science, IT, Business, or related field
• 5+ years of experience in project management with focus on SaaS products and systems integration
• Knowledge of API integrations, data flows, and SaaS platforms (Zendesk, NetSuite, Salesforce or similar)
• Experience with project management methodologies (Agile/Scrum) and healthcare industry (a plus)
• Excellent stakeholder management, communication, and problem-solving abilities
• PMP certification is a plus
• Strong ownership mentality, adaptability to change, and comfort with ambiguity in a startup environment

About Doctor Anywhere:

Doctor Anywhere (DA) is on a mission to be the largest tech-enabled, omnichannel healthcare provider in Southeast Asia. First launched in Singapore in 2017, DA aims to bridge gaps in the healthcare ecosystem through developing innovative solutions and technologies. In 2021, DA raised
SGD$88 million in Series C fundraising (August 2021) and acquired Doctor Raksa, the biggest telemedicine platform in Thailand which further strengthened our foundation for telehealth and healthcare offerings.
Today, DA is present in Malaysia, Thailand, Philippines, Vietnam, Indonesia and India, serving more than 2.5 million (and growing) users across the region.

At DA, we believe in the value of innovation and collaboration. Grounded in our motto of “Keep Going, Keep Growing”, our team strives towards excellence every day, and values diversity in perspectives brought by every member. Together, we bring quality healthcare to your doorstep!

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.