Sevice Attendant

Neutron Technologies & Communications Sdn Bhd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading company in the Food & Beverage sector seeks candidates with a solid background in customer service. Fluency in English and Mandarin is essential, along with the ability to handle flexible shifts, including nights. The ideal candidate should have excellent communication skills, a strong teamwork ethic, and a positive attitude, contributing significantly to customer satisfaction in a vibrant environment.

Qualifications

• Minimum one year of experience in Food & Beverage and/or customer service.
• Fluency in both English and Mandarin.
• Ability to work flexible hours, including night shifts.
• Minimum age of 21 years.

Responsibilities

• Provide high standards of service and customer interaction in F&B.
• Communicate effectively with diverse clientele.
• Handle issues efficiently using strong problem-solving abilities.

Skills

Communication

Problem-Solving

Teamwork

Adaptability

Job description

• Minimum one year of experience in Food & Beverage (F&B) and/or customer service.
• Experience should be in reputable hotels or large restaurant establishments.
• Familiarity with high standards of service and customer interaction.
• Fluency in both English and Mandarin.
• Ability to communicate effectively with a diverse clientele.
• English for international guests, Mandarin for Chinese-speaking patrons.
• Age Requirement:
  • Minimum of 21 years old.
  • Ensures maturity and responsibility.
  • Developed interpersonal skills and emotional intelligence.
  • Better understanding of workplace ethics and professionalism.
• Flexibility:
  • Ability to work rotating shifts, including night shifts.
  • Adaptability to meet the needs of a 24-hour operation.
  • High energy levels and positive attitude regardless of shift timing.
• Comfort with Environment:
  • Comfortable working in a smoking environment.
  • Able to perform duties effectively in settings where smoking is permitted.
  • Ensure high standards of service for all guests.
• Soft Skills:
  • Excellent communication skills for effective interaction with guests and colleagues.
  • Strong problem-solving abilities to handle issues efficiently.
  • Teamwork and collaboration to ensure smooth operations.
• Summary:
  • Solid background in F&B or customer service.
  • Fluency in English and Mandarin.
  • Ability to work flexible hours, including night shifts.
  • At least 21 years old.
  • Comfortable in a smoking environment.
  • Excellent communication, problem-solving, and teamwork skills.
  • Ability to provide exceptional service and positively contribute to the organization.