Services Sales Executive

Logicalis Group (DE); Singapore; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in IT services is seeking a Services Sales Executive in Singapore. The role involves managing renewal opportunities, understanding customer business drivers, and generating service revenue. Candidates should possess a diploma in IT or Business, with 1-2 years of relevant experience and strong customer service skills.

Qualifications

• 1-2 years experience in IT or inside sales preferred.
• Ability to present information effectively to customers and stakeholders.
• Cisco product knowledge is a plus.

Responsibilities

• Take ownership of quoting all renewals in healthcare.
• Understand competitive pricing and develop simulated competitive pricing.
• Track renewal trends and perform data analysis on services win/lose rates.

Skills

Customer service orientation

Self-motivated

Team player

Proficient in verbal and written English

Expert in Microsoft Excel

Education

Diploma or higher in IT, Business, or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Services Sales Executive in Singapore at Logicalis

As Architects of Change, Logicalis' focus is to design, support, and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management, and IoT, can address customer priorities such as revenue growth, operational efficiency, innovation, risk and compliance, data governance, and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and industry knowledge. The brand refresh underpins both the evolution of Logicalis’ positioning and our strategic growth vision.

Why choose Logicalis?

As Architects of Change, Logicalis focuses on designing, supporting, and executing clients' digital transformation by combining their vision with our technological expertise and industry insights. Our deep understanding of IT drivers like security, cloud, data management, and IoT enables us to meet customer needs such as revenue growth, operational efficiency, innovation, risk management, data governance, and sustainability.

Job Responsibilities:

• Take ownership of quoting all renewals in healthcare, regardless of deal size. Keep Inside Sales/Account Managers in the email loop for all correspondence.
• Prior to renewal RFQ submissions, work based on our 2-checker system.
• Understand competitive pricing with guidance from Inside Sales/Account Managers/SD. Develop simulated competitive pricing and discuss with relevant teams.
• Own the renewal opportunities in SFDC, including quoting, follow-up, and booking, supported by Inside Sales/AMs/SD.
• Ensure true cost is reflected in SFDC for in-quarter renewal opportunities.
• Update SFDC with renewal opportunities; Account Managers update the opportunities; Account Payable is supported by AMs.
• Apply to all software license and maintenance renewals.
• Assist sales with service and support queries.
• Understand customer business drivers and identify influencers and stakeholders.
• Conduct impactful service presentations.
• Generate service revenue and profits by assisting sales in winning service and support opportunities.
• Engage with the Service Lifecycle methodology, ensure timely renewals, and adapt based on customer needs.
• Track renewal trends and perform data analysis on services win/lose rates and market trends.
• Coordinate with the Account Team for a unified approach.

Required Qualifications:

• Diploma or higher in IT, Business, or related field.
• Preferably 1-2 years experience in IT or inside sales.
• Customer service orientation.
• Self-motivated, team player, eager to learn.
• Proficient in verbal and written English.
• Expert in Microsoft Excel; proficient in Word and PowerPoint.
• Ability to present information effectively to customers and stakeholders.
• Cisco product knowledge is a plus.

Interested applicants should submit their application with expected salary and notice period. Only shortlisted candidates will be notified.

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