Services Sales Account Manager

SCHNEIDER ELECTRIC SINGAPORE PTE LTD; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global energy management company seeks a Services Sales Account Manager to build relationships and generate demand in Singapore. The ideal candidate should hold a Bachelor's Degree in Engineering, have at least 3 years of technical sales experience, and possess strong communication and account management skills. This role involves educating customers on Schneider Electric products while ensuring customer satisfaction and service performance.

Qualifications

• At least 3 years of technical sales experience in engineering solutions.
• Ability to present engineering solutions to laypersons.
• Ability to build sustainable relationships with customers.

Responsibilities

• Develop relationships and generate demand in customer accounts.
• Educate customers on all Schneider Electric products and services.
• Secure customer satisfaction overseeing all ongoing activities.

Skills

Technical sales experience

Account management skills

Cold calling

Social selling skills

Excellent communication skills

Education

Bachelor Degree in Engineering or equivalent

Tools

Salesforce.com

Microsoft Office suite

Job description

Overview

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Services Sales Account Manager (Government/Real Estate) to make an impact!

What you will do

• Initiates contact, develops relationship and generates demand in customer accounts within the target segment, assigned to them by Segment Sales Manager.


• Educates customers on all SE products and services with special attention on customer pain points.


• Cross selling of Field Service portfolio – Power Systems, Secure Power & Cooling, Digital Energy, Industrial Automation


• Secures customer satisfaction overseeing all ongoing activities with the customer (orders and execution)


• Utilizes BFO (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.


• Provides monthly forecasts, using BFO, and summaries in a timely manner.


• Participates in the preparation of analysis and reports on field service performance.


• Provides precise and timely information to Tender team to prepare sales quotations and proposals


• Monitors margin to be at or above country thresholds. Uses DOA process to escalate opportunities below thresholds.


• Understand key account player mapping on end user, consultants, LEW and contractors.


• Knows where to be to create business opportunities, understand the importance of attending industry events and networking functions to follow assigned accounts need

What is required

• Bachelor Degree in Engineering or equivalent


• At least 3 years of technical sales experience in engineering solutions


• Ability to grasp engineering solutions and present it to a lay person is a must for being a ‘trusted advisor’ and create demands


• Account management skills


• Cold Calling, Social Selling skills


• Persuading, convincing, influencing, or impressing others in order to promote our offers and get them to support influencing other decision makers.


• Active Listening - providing full attention to, the content and meaning of others’ messages


• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.


• Develop go to market strategies and work closely with prescription team, country segment leaders and contractor team to increase sales hit rates.


• Energetic, outgoing, proactive and have attention to prospecting and networking


• Excellent verbal and written communication skills including C-level customers


• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Good knowledge of power system, secure power, industry systems.


• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.


• Ability to leverage technology for communications and managing own performance