Services Engineer

Schneider Electric; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Service Engineer to enhance their team. This role involves performing critical field service activities, including installation and maintenance of advanced electrical systems. The ideal candidate will have a diploma in Electrical Engineering and experience in relevant sectors. With a strong commitment to customer service and problem-solving, you will play a vital role in ensuring customer satisfaction and operational excellence. Join a global team focused on sustainability and innovation, and help drive impactful changes in energy management and automation.

Benefits

Global family leave

Comprehensive medical coverage

Employee Stock Ownership

On-site gym

Qualifications

• 2-3 years experience in electrical contractors or related sectors.
• Fluency in spoken English and computer literacy.

Responsibilities

• Perform installation, maintenance, and repairs of Schneider products.
• Provide training and support for customers on equipment operation.
• Manage field service activities and address customer concerns.

Skills

Electrical Engineering

Customer Service

Field Service Management

Problem-Solving

Education

Diploma in Electrical/Electronic Engineering

Job description

Job Description

At Schneider Electric, we promote progress and sustainability for all—our colleagues, customers, partners, and communities. Our products, software, and services drive digital transformation in energy management and automation, making a positive impact by helping people and organizations become more resilient and efficient.

Joining Schneider Electric means contributing to a cleaner, better world. We are a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, transforming sustainability ambitions into tangible actions.

We are seeking a Service Engineer (Power System) to make an impact!

What will you do?

• Perform field service activities including installation supervision, commissioning, maintenance, modification, onsite training, system upgrades, and repairs of complex Schneider MV, LV, and transformer projects.
• Manage a region or subgroup of field services.
• Supervise installation and commissioning of Schneider products and provide ongoing service.
• Perform maintenance on Schneider equipment.
• Train customers on equipment operation and maintenance of Schneider products.
• Represent Schneider and address customer concerns.
• Identify and report failure modes encountered in the field and determine their causes.
• Resolve site problems and provide reports.
• Provide 24-hour telephone support for customers.
• Support the acquisition of Customer Service products.
• Assist internal teams with spare parts warranty, preparation, and assembly; improve onsite reporting and processes.

What qualifications will make you successful for this role?

• Diploma/ITE in Electrical/Electronic Engineering.
• Computer literacy and fluency in spoken English.
• 2-3 years of experience with electrical contractors, Oil & Gas, Power Generation, or Petrochemical sectors is advantageous.
• Willingness to travel up to 80% within Singapore.

What's in it for you?

• Global family leave.
• Comprehensive medical coverage for employees and dependents.
• Worldwide Employee Stock Ownership.
• On-site gym.

…and more! We look forward to welcoming you to our team!

Apply today and let us learn about you!

Note: You must submit an online application to be considered. This position will be posted until filled.