ServiceNow Functional Consultant – SAP Integration Lead

ABeam Consulting (Singapore); Singapore; On-site; SGD 100,000 - 160,000; Full time

Job summary

Abeam Consulting is seeking an experienced ServiceNow Functional Consultant to own the functional delivery of ServiceNow solutions within a SAP‑led transformation programme. You will bridge the client, business users, and the development team, focusing on complex workflows and SAP integration across MM, SD, FI and PS.

This hands‑on role covers the full delivery lifecycle including FDD, configuration, SIT and UAT, end‑user training, cutover and go‑live.

Qualifications

• Minimum 5–8 years of ServiceNow functional/consulting experience.
• At least 2–3 full‑life‑cycle implementations from requirements through go‑live.
• Strong hands‑on ServiceNow configuration experience.
• Knowledge of SAP logistics (MM, SD, FI, PS) and integration with ServiceNow.

Responsibilities

• Lead Requirements Gathering and create Functional Design Documents (FDD).
• Configure ServiceNow tables, forms, lists, policies, catalogs, and approvals.
• Build flows, dashboards and reports; manage Update Sets and migrations.
• Define and document integration touchpoints with SAP; work with middleware & SAP teams.
• Prepare SIT and UAT test scenarios; coordinate defects and sign‑offs.
• Provide end‑user training and cutover/go‑live support.
• Deliver knowledge transfer and training materials to client teams.
• Ensure audit trails and compliance reporting are embedded in workflows.

Skills

ServiceNow

Functional design

SAP logistics integration

UAT testing

SIT testing

Stakeholder management

Requirements gathering

Client workshops

Education

Bachelor's degree in IT/Computing

Tools

Flow Designer

REST integrations

Service Catalog

Update Sets

Job description

Abeam Consulting is seeking an experienced ServiceNow Functional Consultant to own the functional delivery of ServiceNow solutions within a SAP‑led transformation programme. You will bridge the client, business users, and the development team, focusing on complex workflows and SAP integration across MM, SD, FI and PS.

This hands‑on role covers the full delivery lifecycle including FDD, configuration, SIT and UAT, end‑user training, cutover and go‑live.