Servicenow Business Analyst

JONDAVIDSON PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading technology company in Singapore is seeking a qualified individual to spearhead digital transformation initiatives, focusing on the ServiceNow platform. The role demands a strong background in enterprise SaaS and a proven track record in agile methodologies. Ideal candidates will have over four years of experience in relevant projects and demonstrate proficiency in cloud technologies and emerging AI tools.

Qualifications

• Minimum 4 years of relevant experience in digital transformation projects.
• Proven track record of at least 2 successful ServiceNow implementations.
• Strong background in enterprise SaaS platforms.

Responsibilities

• Lead technical implementation of the ServiceNow platform.
• Oversee configuration and customisation of enterprise SaaS solutions.
• Utilise Agile methodologies for product-centric delivery.

Skills

ServiceNow platform configuration

Proficiency in Agile methodologies

Cloud architecture

Emerging technologies

Education

Diploma/Degree in Computer Science

Diploma/Degree in Information Technology

Job description

• Diploma/Degree in Computer Science, Information Technology, or related field

• Minimum 4 years of relevant experience in digital transformation projects

• Proven track record of at least 2 successful ServiceNow implementations

• Strong background in enterprise SaaS platforms (ServiceNow expertise required)

Technical Competencies

• Proficiency in ServiceNow platform configuration and customisation

• Experience with Agile methodologies and product-centric delivery

• Understanding of cloud architecture and modern development practices

• Working knowledge of AI tools and emerging technologies