Service Technician / Engineer

OCTOPACK SEA PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

OCTOPACK SEA PTE LTD is seeking a skilled Service Technician / Engineer for a full-time role in Yishun North Region. The position involves providing technical support, performing maintenance, troubleshooting issues, and delivering high-quality customer service in a collaborative work environment.

Benefits

Competitive remuneration

Opportunities for career development

Commitment to work-life balance

Qualifications

• Proven experience as a Service Technician / Engineer.
• Ability to work independently and in a team.
• Class 3 driving license.

Responsibilities

• Perform scheduled and reactive maintenance on equipment.
• Troubleshoot and diagnose complex technical issues.
• Provide professional customer service and maintain records.

Skills

Technical aptitude

Problem-solving

Customer service

Communication

Documentation

Education

Relevant technical qualifications or certifications

Job description

About the role

We are seeking a skilled and dedicated Service Technician / Engineer to join our dynamic team at OCTOPACK SEA PTE LTD. This full-time role is based in the Yishun North Region and will involve providing expert technical support and maintenance services for our diverse range of products and solutions.

What you'll be doing

• Perform scheduled and reactive maintenance on a variety of equipment and systems

• Troubleshoot and diagnose complex technical issues to identify and resolve problems efficiently

• Carry out repairs, adjustments, and replacements as required to restore equipment to optimal working condition

• Maintain detailed records of all service and repair activities

• Provide professional and courteous customer service to our clients

• Stay up-to-date with the latest industry trends, technologies, and best practices

• Collaborate with the wider team to share knowledge and contribute to continuous improvement

What we're looking for

• Proven experience as a Service Technician / Engineer, preferably in a similar industry

• Strong technical aptitude and hands-on skills with a range of equipment and systems

• Excellent problem-solving and diagnostic abilities to identify and resolve complex issues

• Commitment to providing high-quality customer service and maintaining professional standards

• Ability to work independently as well as part of a team

• Strong communication and documentation skills

• Relevant technical qualifications or certifications

• Class 3 driving license

What we offer

At OCTOPACK SEA PTE LTD, we are dedicated to creating a supportive and rewarding work environment for our employees. We offer a range of benefits, including competitive remuneration, opportunities for career development, and a commitment to work-life balance. Our team is passionate about what we do, and we encourage a collaborative and innovative culture.

About us

OCTOPACK SEA PTE LTD is a leading provider of innovative products and solutions in the Trades & Services industry. With a strong focus on quality, customer satisfaction, and technological innovation, we have established a reputation for excellence. Join our team and be a part of our exciting journey as we continue to grow and expand our reach.

Apply now to become our next Service Technician / Engineer and be a part of our dynamic team!