Service Technician

Practical Mediscience Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Practical Mediscience Pte Ltd is looking for a full-time Service Technician to provide technical support and servicing of medical equipment. The role involves performing maintenance, troubleshooting issues, and delivering exceptional customer service within the healthcare sector. Ideal candidates are skilled technicians familiar with medical devices and possess a relevant ITE certificate.

Qualifications

• Experience as a Service Technician in the healthcare industry.
• Ability to read and interpret technical manuals.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Perform scheduled maintenance and repairs on medical devices.
• Diagnose and troubleshoot equipment issues.
• Document service activities and maintain detailed records.

Skills

Problem-solving

Communication

Customer service

Technical understanding

Education

ITE certificate in Electrical/Mechanical Fitting and Maintenance

Tools

Diagnostic tools

Job description

About the role

Practical Mediscience Pte Ltd is seeking a Service Technician to join our team in the Commonwealth Central Region. In this full-time position, you will be responsible for providing exceptional technical support and servicing to our valued clients. Your expertise will be crucial in maintaining and troubleshooting our medical equipment, and ensuring optimal performance.

What you'll be doing

• Performing scheduled maintenance and repairs on a variety of medical devices and instrumentation

• Diagnosing and troubleshooting equipment issues to identify and resolve problems efficiently

• Collaborating with cross-functional teams to ensure seamless integration of new technologies and systems

• Documenting all service activities and maintaining detailed records for each client

• Providing on-site and remote technical support to clients, ensuring their satisfaction and addressing their concerns promptly

• Staying up-to-date with the latest industry developments and best practices to continuously improve service delivery

• To assist and overseeing transportation of equipment.

• Ad-hoc duties assigned b y Supervisor.

Education level:

• ITE certificate in Electrical/Mechanical Fitting and Maintenance.

• Those who does not have relevant certificate but has experience in service and repair of air con, fridge and freezer will be considered.

What we're looking for

• Singaporean and Permanent Resident only.

• Demonstrated experience as a Service Technician or in a similar technical role, preferably within the medical/healthcare industry.

• Strong understanding of medical equipment maintenance and repair, with the ability to read and interpret technical manuals and schematics.

• Proficiency in using diagnostic tools and equipment to identify and resolve issues.

• Excellent problem-solving and critical-thinking skills to quickly identify and address client needs.

• Strong communication and customer service skills to effectively liaise with clients and team members.

• Willingness to learn and adapt to new technologies and procedures.

• Please send resume to [e-mail] and state your expected salary.