Service Technician

Chubb Fire & Security Group; Singapore; On-site; SGD 42,000 - 65,000; Full time

Benefits offered by this job

Extensive training

Career development

Supportive culture

Job summary

Chubb Fire & Security Group in Singapore is seeking an onsite Security Technician to install, service and troubleshoot access control, CCTV and alarm systems. You will perform preventive maintenance and attend to on-site customer requests.

Travel to customer sites is required; you will prepare reports, provide quotations, and coordinate with customers and internal teams, while upholding EH&S policies and company procedures.

Qualifications

• Singaporean applicants only due to work-site requirements.
• Experience with CCTV, Access Control or alarm systems is a plus.
• Basic technical knowledge of electrical/electronic security systems.
• Able to work independently and coordinate with customers and teams.
• Good communication and problem-solving skills.
• Willing to travel to customer sites for onsite duties.
• Safety-conscious and able to comply with procedures.

Responsibilities

• Install, service, maintain and troubleshoot access control, CCTV and alarm systems.
• Perform routine preventive maintenance and system inspections.
• Diagnose faults and repair or replace defective components.
• Attend to customer service requests and provide onsite support.
• Configure, test and commission security systems.
• Prepare service reports and update maintenance records.
• Provide quotations and technical recommendations for repairs or upgrades.
• Coordinate with customers, subcontractors and internal teams to ensure timely completion.
• Maintain proper handling and care of tools and equipment.
• Ensure EH&S and company policies are followed.

Skills

Customer service

Problem solving

Communication

Independence

Travel willingness

Job description

Job Scope

• Perform installation, servicing, maintenance, and troubleshooting of Access Control, CCTV, and Alarm Systems.
• Conduct routine preventive maintenance and system inspections to ensure optimal system performance.
• Diagnose system faults and carry out repairs or replacement of defective components.
• Attend to customer service requests and provide onsite technical support.
• Configure, test, and commission security systems to ensure proper functionality.
• Prepare service reports and update maintenance records after each service visit.
• Provide quotations and technical recommendations for repair, replacement, or upgrading works.
• Coordinate with customers, subcontractors, and internal teams to ensure timely completion of service and project works.
• Maintain proper handling, usage, and care of tools, equipment, and materials.
• Ensure all work activities comply with Environmental, Health & Safety (EH&S**)** standards, company procedures, and applicable regulatory requirements.
• Comply with all company EH&S policies, procedures, and workplace rules.

Job Requirement

• Singaporean applicants only, due to the specific worksite requirements.
• Relevant experience in CCTV, Access Control, Alarm Systems, or other security systems will be an advantage.
• Basic technical knowledge in electrical/electronic security systems and troubleshooting.
• Able to work independently as well as coordinate effectively with customers and internal teams.
• Good communication and problem-solving skills.
• Willing to travel to customer sites and perform onsite technical duties.
• Responsible, safety-conscious, and able to comply with company procedures and workplace requirements.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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